Jonathan Alexander Norris II
Suffolk
Summary
Dynamic Systems Engineering Technician with a proven track record at Akima, excelling in hardware diagnostics and technical documentation. Recognized for implementing cost-saving measures and enhancing equipment reliability through proactive maintenance. A collaborative problem solver, I effectively communicate with cross-functional teams to drive project success and ensure client satisfaction.
Overview
6
6
years of professional experience
Work History
Systems Engineering Technician III
Akima
Suffolk
12.2025 - Current
- Prepared and participated in project design reviews.
- Gathered data from multiple sources to evaluate problems, determine trends and diagnose issues.
- Implemented cost-saving measures by suggesting modifications to existing systems or procedures.
- Created technical work documents highlighting the flow of network traffic of communications systems.
- Assisted in the design, development and implementation of new engineering projects.
- Drafted technical drawings and diagrams for engineering projects.
- Evaluated vendor proposals for materials needed in the production process.
Electronics Engineering Technician III
Epsilon Systems
03.2025 - 12.2025
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.
- Improved equipment reliability by performing regular maintenance and calibrations.
- Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
- Assisted with installation, calibration and testing of engineering systems.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Performed work according to project schedules and high quality standards.
- Implemented quality assurance procedures to minimize non-conformances.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Drafted technical reports and documentation for engineering projects.
- Actively participated in cross-functional teams addressing complex problems requiring multidisciplinary perspectives contributing to successful outcomes.
Biomedical Engineering Technician
Trimedx
12.2024 - 03.2025
- Maintain and repair medical equipment, perform preventive maintenance, and ensure compliance with safety protocols while documenting service records.
- Conduct systematic equipment inspections, calibrate biomedical devices, and implement quality control measures to maintain optimal performance.
- Partner with healthcare staff to troubleshoot equipment issues, provide technical support, and deliver equipment operation training.
- Drive equipment uptime through proactive maintenance scheduling, swift repairs, and systematic performance monitoring.
- Enhanced equipment reliability through data-driven preventive maintenance strategies and rapid response protocols for critical device malfunctions.
- Executed precise calibration procedures for sensitive biomedical instruments while maintaining detailed service documentation and compliance records.
- Lead cross-functional equipment optimization initiatives, integrating advanced diagnostic tools to enhance medical device reliability and operational efficiency.
- Coordinate with clinical teams to resolve complex equipment malfunctions, delivering technical training and establishing robust troubleshooting procedures.
Electronics Technician
US Navy
07.2020 - 11.2024
- Identified and diagnosed malfunctioning electronic components, systems, and equipment.
- Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
- Calibrated electrical instruments using standard test equipment such as oscilloscopes, signal generators and multimeters.
- Performed preventive maintenance on electronics systems to ensure optimal performance.
- Read schematics and technical diagrams to determine the best course of action for repairs or modifications.
- Developed detailed testing procedures for new products to ensure quality control standards were met.
- Assisted engineers in designing new products by providing feedback on design features and functionality.
- Created detailed documentation of all repair processes including notes on product defects or malfunctions encountered during service calls.
- Trained other technicians in the use of specialized diagnostic tools and software programs.
- Maintained accurate records of all repairs performed including a logbook detailing parts used and time spent on each job.
- Organized spare parts inventory ensuring availability when needed for servicing customers needs.
- Assembled complex electrical assemblies from drawings provided by engineering staff.
- Analyzed data collected from tests performed on various pieces of equipment in order to
- Identify any issues that may require further investigation or corrective action.
- Repaired systems, equipment and subassemblies by replacing defective components or line replaceable units.
- Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
- Reviewed service manuals and schematics while troubleshooting to determine root cause of malfunctioning units.
- Documented repairs, inspections and testing for equipment in logging database.
- Evaluated and tested products using measurement and diagnostic devices to adjust, test, and repair equipment.
- Installed, diagnosed and disposed of uninterruptible power supply devices.
Education
Bachelor Of Computer Science - Cybersecurity
University of Phoenix
Tempe, AZBachelor Of Electrical Engineering - Mechatronics
Old Dominion University
Norfolk, VASkills
- Hardware Diagnostics
- Mechanical Systems
- Electronic Troubleshooting
- Soldering
- Technical Documentation
- Electrical Safety
- Equipment Installation
- Technical Writing
- Supply Coordination
- Instrument Calibration
- Customer Support
- Schematic Reading
- Field Service Repair
- Problem Solving
- Low Voltage Equipment
- Medium Voltage Equipment High Voltage Equipment
- Inventory management
- Data analysis
- Technical documentation
- Vendor evaluation
Timeline
Systems Engineering Technician III
Akima
12.2025 - Current
Electronics Engineering Technician III
Epsilon Systems
03.2025 - 12.2025
Biomedical Engineering Technician
Trimedx
12.2024 - 03.2025
Electronics Technician
US Navy
07.2020 - 11.2024
Bachelor Of Computer Science - Cybersecurity
University of Phoenix
Bachelor Of Electrical Engineering - Mechatronics
Old Dominion University