Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Barrett

Onancock

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

25
25
years of professional experience

Work History

Self Employed/Contractor Supervisor

Self-employed
Onancock
04.2000 - Current
  • Implemented quality control measures, significantly reducing error rates.
  • Implemented quality control measures to uphold company standards.
  • Minimized waste and negotiated supplier purchases to reduce expenses and maintain cost-effectiveness.
  • Inspected materials used by contractors for quality control purposes prior to installation at job sites.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assessed production schedules and orders to plan material requirements and worker activities.
  • Streamlined workflow processes, reducing project completion times.
  • Logged inventory to track supply counts, organize equipment, and gather important materials.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Evaluated architectural plans and consulted with clients to define project scope and objectives.
  • Maintained accurate records related to contractor performance such as cost estimates, timesheets, labor hours.
  • Provided technical guidance and support to contractors on site as required.
  • Negotiated contracts between clients and contractors ensuring best value for both parties involved.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.

Education

GED -

RCS High School
Ravena NY
06-1997

Skills

  • Quality control
  • Cost reduction
  • Material inspection
  • Workflow optimization
  • Inventory management
  • Contract negotiation
  • Customer service
  • Team leadership
  • Professional and courteous
  • Multitasking Abilities

Timeline

Self Employed/Contractor Supervisor

Self-employed
04.2000 - Current

GED -

RCS High School
Jonathan Barrett