Jonathan Eckert
Midlothian
Summary
Dynamic and dependable professional with extensive experience in customer service and operations management at EAT Restaurant Partners. Proven track record of enhancing customer satisfaction and optimizing inventory processes. Skilled in time management and teamwork, consistently achieving high ratings and fostering positive relationships with clients.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
03.2024 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated routes effectively using GPS systems to optimize delivery times.
- Communicated with customers to confirm order details and address inquiries promptly.
- Managed multiple deliveries simultaneously while maintaining high levels of customer satisfaction.
- Over 7000 Deliveries and a 4.9 out of 5 rating
Bartender
Uptown Alley
12.2021 - 03.2024
- Prepared and served a variety of alcoholic and non-alcoholic beverages efficiently.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
- Developed rapport with customers, providing excellent service to enhance their experience.
Assistant General Manager
EAT Restaurant Partners
02.2017 - 03.2020
- Oversaw daily operations to ensure exceptional customer service and operational efficiency.
- Trained and mentored staff on best practices in food safety and service excellence.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and executed marketing strategies to increase restaurant visibility and drive sales.
- Monitored financial performance, identifying areas for cost reduction and revenue enhancement.
- Coordinated scheduling to maximize labor efficiency while maintaining service quality standards.
Bar Manager
Lady N'awlins
07.2014 - 01.2017
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on mixology techniques and customer service excellence.
- Developed innovative drink menus to enhance customer experience and drive sales.
- Managed inventory levels, ordering supplies to minimize waste and optimize costs.
Education
Bachelor of Science - Political Science
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
James River High School
Midlothian, VA07-2005
Skills
- Positive attitude
- Customer service
- Punctual and reliable
- Dependable and reliable
- Time management
- Teamwork and collaboration
Timeline
Delivery Driver
DoorDash
03.2024 - Current
Bartender
Uptown Alley
12.2021 - 03.2024
Assistant General Manager
EAT Restaurant Partners
02.2017 - 03.2020
Bar Manager
Lady N'awlins
07.2014 - 01.2017
Bachelor of Science - Political Science
Virginia Commonwealth University
High School Diploma -
James River High School