Jonathan Jarratt
Prince George
Summary
Skilled Laborer with experience providing excellent service as part of licensed construction team. Familiar with safety regulations and occupational hazards. Safely operates equipment and remains focused on task completion. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Construction Laborer
Jarratt General Contracting Inc.
05.2023 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Managed safe and efficient use of tools and equipment on construction sites.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Observed safety regulations on job sites to minimize accidents.
- Mixed and poured concrete for variety of projects.
- Operated forklifts and boom lifts to complete various tasks.
Train Condcutor
Norfolk Southern
07.2023 - 08.2023
- Communicated with train dispatchers to obtain and adjust directions.
- Cut, switched and supervised loading and unloading of railcars.
- Operated controls to activate track switches and traffic signals.
- Made public announcements on routes and delays.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
- Performed air brake and electrical connection coupling.
Customer Sales and Service Expert
T-Mobile
02.2020 - 04.2023
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Was the number one sales rep for the East Region from 2021-2022.
Collections Specialist
Capital One, N.A
10.2018 - 01.2020
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Trained new team members on scripts, company services, and collection strategies.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
Education
BBA - Computer Information Management Systems
Longwood University
Farmville, VA06.2011
Associate of Science - Business
Richard Bland College
Petersburg, VA05.2007
High School Diploma -
Prince George High School
Prince George, VA06.2005
Skills
- Power Tool Operation
- Worksite Safety
- Supply Coordination
- Safety Monitoring
- Skilled With Ladders and Scaffolds
- OSHA Regulations
- Heavy Machinery Operation
- Equipment Inspection
- Heavy Lifting
- Loading and Unloading
Timeline
Train Condcutor
Norfolk Southern
07.2023 - 08.2023
Construction Laborer
Jarratt General Contracting Inc.
05.2023 - Current
Customer Sales and Service Expert
T-Mobile
02.2020 - 04.2023
Collections Specialist
Capital One, N.A
10.2018 - 01.2020
BBA - Computer Information Management Systems
Longwood University
Associate of Science - Business
Richard Bland College
High School Diploma -
Prince George High School
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