Jonathan McCants
Hampton
Summary
Motivated Air Force veteran with five years of combined experience in customer service, military police, and supply chain logistics; two years of which have been part-time substitute teaching. Recognized for being a fast learner, quick thinker, and exhibiting patience under pressure. I am seeking to leverage my diverse skill set and disciplined work ethic in a challenging and rewarding role.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
U.S. Air Force Personnel Section
- Delivered exceptional customer service in a fast-paced environment, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Demonstrated strong communication skills by effectively interacting with a diverse clientele
- Managed daily tasks efficiently while maintaining high levels of patience and professionalism
Military Police Officer
United States Air Force
- Maintained safety and security of personnel, facilities, and equipment through routine patrols and incident response
- Enforced regulations and conducted investigations, showcasing attention to detail and quick decision-making under pressure
- Trained and mentored junior personnel in standard operating procedures and situational readiness
Supply Chain Logistics Specialist
United States Air Force
- Coordinated the procurement, storage, and distribution of critical supplies to ensure mission readiness
- Streamlined logistics operations, reducing delays and improving efficiency across the supply chain
- Utilized inventory management systems to track and maintain optimal stock levels
Substitute Teacher
York County Schools
11.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Associate of Science - Logistics
Community College of The Air Force
Bachelor of Arts - Educational Studies in Middle Grades Science Education
Western Governors University
08.2025
High School -
Bluffton High School
Bluffton, SC01.2019
Skills
- Fast learner
- Critical thinking
- Problem-solving
- Interpersonal skills
- Communication skills
- Inventory management
- Logistics software
- Security protocols
- Law enforcement procedures
- Customer service
- Active listening
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint handling
- Microsoft Excel
Timeline
Substitute Teacher
York County Schools
11.2023 - Current
Bachelor of Arts - Educational Studies in Middle Grades Science Education
Western Governors University
High School -
Bluffton High School
Customer Service Representative
U.S. Air Force Personnel Section
Military Police Officer
United States Air Force
Supply Chain Logistics Specialist
United States Air Force
Associate of Science - Logistics
Community College of The Air Force
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