JONATHAN ROSIN
Goode
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Shift Leader
Chipotle
01.2025 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Musician
Two Sides of Me
09.2017 - Current
- Performed on stage for live audiences in both intimate venues and large venues
- Engaged with fanbase and industry associations through social media
- Wrote and created original instrumental music
- Interacted with fanbase at concerts selling merchandise and built rapport with them after performances
- Created inspired performances by researching genres and well-known performers
Communications Officer
Campbell County Public Safety
07.2024 - 12.2024
- Read system maps and caller information, and documented details in system.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Kitchen Prep Cook
Chipotle
06.2019 - 04.2020
- Kept kitchen stocked and stations ready by using pre-opening hours to fully prepare for each day's work
- Assisted senior kitchen staff with meeting demands of fast-paced kitchen operations
- Complied with company safety and risk management policies and procedures
- Washed and sanitized kitchen equipment, counters, and work surfaces
- Stored food in designated containers and storage areas to maintain freshness
Pizza Delivery Driver
Dominos
09.2018 - 02.2020
- Handled order payments, Managing cash and receipts with high accuracy
- Used time between deliveries well, helping to keep store clean, organized and customer-read
- Created long-term customers with exceptional service and fast deliveries
- Avoided errors in customer orders by carefully documenting details
- Increased revenue with suggestions for additional toppings, sides and drinks
Customer Service Representative
AT&T Authorized Retailer
05.2017 - 04.2018
- Built trusting relationship with customers to better understand needs
- Handled customer inquiries, payments and service requests
- Anticipated needs and resolved problems to keep customers happy
- Enhanced customer satisfaction with fast, knowledgeable service
- Followed up with customers to offer additional support and check resolution satisfaction
Sous Chef
Till Kitchen
03.2016 - 03.2017
- Maximized productivity and minimized waste through effective supervision of food preparation and production areas
- Maintained performance standards by working with chef-partner to coach and counsel employees
- Verified line quality with regular inspections and tests and corrected deficiencies
- Protected staff and guests with fully enforced safety and sanitary practices
- Met demanding delivery timelines, actively managing stations
Kitchen Manager
Tokyo Joe's
08.2013 - 03.2016
- Identified areas of improvement in food waste and employee workflows to optimize budget controls
- Adapted to fast-moving situations, utilizing problem-solving in complex circumstances
- Coordinated work during both peak and off-peak hours to expertly handle customer and operational needs
- Established professional relationships with cooks, staff and customers to increase rapport
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
Education
Bachelor of Science - Computer Science Cybersecurity
Liberty University
Lynchburg, VA12-2027
Automotive Technologies -
NASCAR Technical Institute
Mooresville, NC07.2013
Skills
- Hardware configuration
- Network support
- Remote support
- Device management
- Software installation
- Application support
- Wireless networking
- Software updates
- Hardware diagnostics
- Desktop support
- Active listening
- Hardware upgrades
Timeline
Shift Leader
Chipotle
01.2025 - Current
Communications Officer
Campbell County Public Safety
07.2024 - 12.2024
Kitchen Prep Cook
Chipotle
06.2019 - 04.2020
Pizza Delivery Driver
Dominos
09.2018 - 02.2020
Musician
Two Sides of Me
09.2017 - Current
Customer Service Representative
AT&T Authorized Retailer
05.2017 - 04.2018
Sous Chef
Till Kitchen
03.2016 - 03.2017
Kitchen Manager
Tokyo Joe's
08.2013 - 03.2016
Bachelor of Science - Computer Science Cybersecurity
Liberty University
Automotive Technologies -
NASCAR Technical Institute
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