Jonathan Smith
Virginia Beach
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Sales Manager
Affordable Driving Automotive
05.2023 - Current
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Sales Consultant
Rk Chevrolet
03.2023 - 04.2023
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Responded to telephone and in-person requests for information.
Assembler
STIHL
02.2022 - 02.2023
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
- Completed durable assemblies and subassemblies with hand and power tools.
- Conducted quality assurance inspections on finished components and identified issues.
- Used and troubleshoot Siemans HMi semantic systems for automated machinery
Member Services .Representative
Planet Fitness
07.2020 - 02.2022
- Phone number: 757-275-8315
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
Fabricator
Bunker Motorsports / Sac Fab
07.2020 - 10.2020
- Metal Fabrication
- Phone number: 916-501-7570
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
Retail Sales & Cashier
Cracker Barrel
12.2019 - 06.2020
- Phone number: 757-340-1928
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Track Marshall
American Indoor Karting
10.2017 - 01.2019
- Track marshal
- Phone number: 757-486-3003
- Oversaw maintenance and operation of Go Karts, motors and Safety equipment, maintaining safety, cleanliness and operational efficiency.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Equine Handler
Hunt Club Farm
09.2017 - 08.2018
- Phone number : 757-427-9520
- Completed animals examinations and recorded pulse, respiration rate and temperature.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals safely during exams and procedures.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Education
High School Diploma -
Homeschooled
Virginia Beach, VA06.2015
Skills
- Mechanical aptitude
- Stocking and replenishing
- Staff education and training
- Account management
- POS systems expert
- Key holder experience
- Retail store support
- Receiving support
- Service standard compliance
Timeline
Sales Manager
Affordable Driving Automotive
05.2023 - Current
Sales Consultant
Rk Chevrolet
03.2023 - 04.2023
Assembler
STIHL
02.2022 - 02.2023
Member Services .Representative
Planet Fitness
07.2020 - 02.2022
Fabricator
Bunker Motorsports / Sac Fab
07.2020 - 10.2020
Retail Sales & Cashier
Cracker Barrel
12.2019 - 06.2020
Track Marshall
American Indoor Karting
10.2017 - 01.2019
Equine Handler
Hunt Club Farm
09.2017 - 08.2018
High School Diploma -
Homeschooled
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