JONATHAN WARD
Rocky Mount
Summary
Skilled Micro Assembly Technician with proven expertise in manual dexterity and precision quality assurance. Adept at enhancing production efficiency. Recognized for exceptional problem-solving skills and meticulous record-keeping, contributing to successful assembly operations and training initiatives. IPC certified with a strong commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Micro Assembly Technician
Micro Harmonics Corporation
09.2021 - Current
- Assembled product parts of varying sizes, some as small as a speck of dust, in an ESD environment.
- Frequently worked under 40x magnification stereoscope.
- Performed tests on completed products with physical and virtual network analyzers to assess durability and functionality.
- Performed rigorous checks to ensure measurement accuracy during assemblies.
- Used a 3D digital microscope for conducting quality assurance.
- Maintained detailed records of all production activities related to assembly operations.
- Interpreted technical drawings and schematics to accurately assemble components.
- Conducted training sessions for new Micro Assembly Technicians on procedures and equipment.
- Monitored inventory levels of components used in the assembly process.
- Performed soldering tasks to secure components on circuit boards.
- Aided the engineering department in R&D projects.
- Created and maintained work instructions for ISO compliance.
- Provided technical assistance with troubleshooting issues related to the assembly process.
- Prepared domestic and international shipments.
- Assisted in running daily production meetings.
Electronics Repair Technician
Super Game Station
07.2021 - 10.2025
- Replaced and cleaned electrical or electronic components.
- Repaired old video game consoles (such as Xboxes, Xbox 360s, GameCubes, PS1, PS2, and NES) to be sold.
- Cleaned and repaired old game cartridges for Game Boys, NES, SNES, and N64s.
- Researched common problems with faulty consoles.
Service Desk Technician
1901 Group
05.2021 - 07.2021
- Responded to incoming calls from customers regarding their technical queries.
- Guided customers through step-by-step solutions in a clear and concise manner.
Customer Service Representative and Order Management
Damon Company of Salem
10.2019 - 05.2021
- Entered, pulled, and packaged orders for large international distributors, invoiced ready-to-ship orders, answered emails, and assembled and packaged products.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Researched a new ERP system for the company.
- Performed physical inventory counts to ensure accuracy of inventory records.
Office Assistant and Manufacturing Floater
Damon Company of Salem
04.2019 - 10.2019
- Entered invoices and cash receipts.
- Delivered packages to and from the Damon Company warehouse.
- Manufactured various archery accessories.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Performed data entry tasks into various computer systems accurately and efficiently.
Proofreader & Content Editor
HeartCry Missionary Society
09.2018 - 04.2019
- Proofread and edited the grammar and content of website material and magazine articles in a flexible, contract position.
Graduate Teaching Assistant
Radford University
09.2018 - 12.2018
- Worked with a mentor to create and teach a CORE 101 course for 25 students on written communication.
- Copied and distributed classroom materials.
- Tutored or mentored students in need of additional instruction.
- Facilitated discussions among students during class sessions.
- Scheduled and maintained regular office hours to meet with students.
- Collaborated with faculty members to develop innovative ways of teaching concepts.
- Informed students of procedures for completing and submitting class work.
- Graded student assignments and exams, providing feedback on their performance.
- Returned assignments to students to comply with established deadlines.
Tags Department Factory Worker
Damon Company of Salem
06.2018 - 08.2018
- Performed numerous manufacturing processes in the tags department including cutting, cornering, labeling and lasering
Education
BACHELOR OF ARTS - ENGLISH
RADFORD UNIVERSITY
05.2018
ASSOCIATES OF LIBERAL ARTS -
VIRGINIA WESTERN COMMUNITY COLLEGE
05.2016
Skills
- Excellent writing and proofreading proficiency
- Micro assembly
- Quality assurance
- Technical drawing interpretation
- Inventory management and record keeping
- Process improvement and problem solving
- Production line management and efficiency
- Excellent manual dexterity
- Precision measurement
- Work order processing
- Testing procedures
References
Available upon request.
Certification
- IPC
- OSHA 10-Hour General Industry
- Dale Carnegie
Timeline
Micro Assembly Technician
Micro Harmonics Corporation
09.2021 - Current
Electronics Repair Technician
Super Game Station
07.2021 - 10.2025
Service Desk Technician
1901 Group
05.2021 - 07.2021
Customer Service Representative and Order Management
Damon Company of Salem
10.2019 - 05.2021
Office Assistant and Manufacturing Floater
Damon Company of Salem
04.2019 - 10.2019
Proofreader & Content Editor
HeartCry Missionary Society
09.2018 - 04.2019
Graduate Teaching Assistant
Radford University
09.2018 - 12.2018
Tags Department Factory Worker
Damon Company of Salem
06.2018 - 08.2018
BACHELOR OF ARTS - ENGLISH
RADFORD UNIVERSITY
ASSOCIATES OF LIBERAL ARTS -
VIRGINIA WESTERN COMMUNITY COLLEGE
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