Jonathan Wooden
Leesburg
Summary
Resourceful Assistant Facility Manager known for high productivity and efficient task completion. Possess specialized skills in facility maintenance, operations management, and emergency response planning. Excel in problem-solving, communication, and time management, ensuring seamless facility operations and positive stakeholder relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Facility Manager
Topgolf
Ashburn
06.2022 - Current
- Managed daily operations and maintenance of facility systems to ensure optimal performance.
- Monitored building performance to ensure proper functioning of systems, equipment and utilities.
- Coordinated vendor services for HVAC repair, landscaping, and janitorial tasks to maintain facility standards.
- Supported safety inspections and compliance with health regulations.
- Implemented training programs for new team members on facility procedures.
- Facilitated interdepartmental communication to enhance operational efficiency.
- Resolved guest inquiries and concerns to enhance customer satisfaction.
- Addressed building emergencies with high-level urgency and developed timely and effective solutions.
Team Lead
TopGolf
Ashburn
03.2022 - 06.2023
- Led team in delivering exceptional guest experiences at entertainment venue.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Managed daily operations, ensuring smooth workflow and timely service delivery.
- Trained staff on service standards and operational procedures for efficiency.
- Monitored team progress and enforced deadlines.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Resolved guest inquiries and concerns to maintain high satisfaction levels.
- Oversaw equipment maintenance and safety protocols to ensure compliance.
Heavy Wrecker Operator
Road Runner Specialty Towing
Leesburg
09.2021 - 03.2022
- Operated heavy recovery vehicles to assist disabled and accident vehicles.
- Checked and maintained the condition of heavy wrecker to ensure safety and optimal performance.
- Communicated effectively with dispatch to coordinate towing logistics and routes.
- Documented all towing activities and maintained accurate records of services provided.
Truck Driver
Labyrinth Logistics
Upper Marlboro
07.2021 - 09.2021
- Operated and maintained various truck models to ensure safe transport.
- Inspected vehicles before trips to ensure compliance with safety standards.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated effectively with dispatchers regarding delivery schedules and issues.
Utility Maintenance Worker
Town Of Leesburg
Leesburg
05.2018 - 07.2021
- Conducted routine inspections of water distribution systems and sewer lines.
- Assisted in repairing and replacing damaged pipes and fittings.
- Responded to service calls for emergency repairs in the community.
- Operated heavy equipment for road maintenance and utility repairs.
Maintenance Worker
Town Of Vienna, Va - Government
Vienna
09.2017 - 05.2018
- Responded quickly to emergency repair requests from staff or customers.
- Collaborated with team members to prioritize and address urgent maintenance requests.
- Operated power tools and heavy machinery to complete maintenance tasks effectively.
Education
High School Diploma -
Heritage High School
Leesburg, VA07-2017
Skills
- Problem solving
- Time management
- Attention to detail
- Building maintenance
- Safety compliance
- Vendor coordination
- Emergency response
- Teamwork and collaboration
Certification
- Firefighter 1 Certification
- Firefighter 2 Certification
Timeline
Assistant Facility Manager
Topgolf
06.2022 - Current
Team Lead
TopGolf
03.2022 - 06.2023
Heavy Wrecker Operator
Road Runner Specialty Towing
09.2021 - 03.2022
Truck Driver
Labyrinth Logistics
07.2021 - 09.2021
Utility Maintenance Worker
Town Of Leesburg
05.2018 - 07.2021
Maintenance Worker
Town Of Vienna, Va - Government
09.2017 - 05.2018
High School Diploma -
Heritage High School