Jonathon Thompson
Virginia Beach
Summary
Results-driven professional with extensive experience in Emergency Response and Customer Service as Deputy Sheriff with Caddo Sheriff Department. Expertise in Crisis Management and Conflict Resolution, ensuring public safety and regulatory compliance. Proficient in Navigation and Charting, demonstrating adaptability in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Sales Associate
Academy Sports Outdoors
11.2025 - Current
- Customer service
-Greeting customers and assisting with questions or needs
-Providing product information and recommendations - Sales and upselling
-Promoting products and services to meet sales goals
-Suggesting add-on or complementary items - Product knowledge
-Learning features, benefits, and pricing of merchandise
-Staying informed about promotions and new products - Cash handling and transactions
-Operating the cash register or point-of-sale (POS) system
-Processing payments, returns, and exchanges accurately - Merchandising
-Stocking shelves and organizing displays
-Ensuring products are neatly presented and priced correctly - Inventory support
-Assisting with inventory counts and restocking
-Reporting low stock or damaged items - Store maintenance
-Keeping the sales floor clean and organized
-Following safety and loss-prevention procedures - Team collaboration
-Working with coworkers to meet store goals
-Communicating customer feedback to supervisors
Quartermaster
United States Navy, USN
11.2024 - Current
- Navigation and charting
-Plotting ship positions using nautical charts and electronic navigation systems
-Updating and correcting charts and publications - Ship control and seamanship
-Assisting the Officer of the Deck in maneuvering the ship
-Steering the ship and maintaining course and speed - Watchstanding
-Standing bridge watches as a helmsman, lee helmsman, or navigator’s assistant
-Monitoring navigation instruments and lookout reports - Weather observation
-Recording and reporting weather and sea conditions
-Assisting with meteorological observations - Signal communication
-Using flags, lights, and other visual signaling methods
-Assisting with ship-to-ship and ship-to-shore communications - Electronic navigation systems
-Operating GPS, radar, and electronic chart display systems (ECDIS)
-Ensuring navigation equipment is functioning properly - Safety of navigation
-Helping prevent collisions and groundings
-Ensuring compliance with navigation rules and procedures - Training and maintenance
-Training junior sailors in navigation and seamanship
-Maintaining navigation equipment and bridge publications
Owner/Operator
Counter Culture
06.2011 - Current
- Business management
-Planning daily operations and long-term goals
-Managing budgets, profits, expenses, and financial records - Staff hiring and -Ensuring guests receive high-quality service
Handling customer feedback, complaints, and reviewsresolving workplace issues - Customer service
-Ensuring guests receive high-quality service
-Handling customer feedback, complaints, and reviews - Food quality and menu management
-Developing menus and pricing items
-Ensuring food quality, consistency, and presentation - Health and safety compliance
-Following food safety, sanitation, and health regulations
-Ensuring compliance with local laws and inspections - Inventory and supplier management
-Ordering food, beverages, and supplies
-Managing inventory to reduce waste and control costs - Marketing and promotion
-Promoting the restaurant through advertising, social media, and events
-Building the restaurant’s brand and reputation - Facility and equipment maintenance
-Ensuring kitchen equipment and dining areas are clean and functional
-Coordinating repairs and maintenance
Fire Engineer
Shreveport Fire Department
09.2012 - 11.2025
- Fire suppression
-Responding to fires and extinguishing them safely
-Preventing fires from spreading to nearby buildings or areas - Rescue operations
-Rescuing people trapped in burning buildings, vehicles, or hazardous situations
-Performing water, high-angle, and confined-space rescues - Emergency medical services (EMS)
-Providing first aid, CPR, and basic life support
-Assisting injured or ill people until medical professionals arrive - Fire prevention and inspection
-Inspecting buildings to ensure fire safety regulations are followed
-Identifying fire hazards and advising on risk reduction - Public education
-Teaching fire safety in schools and communities
-Educating people on smoke alarms, evacuation plans, and fire prevention - Hazardous materials response
-Handling incidents involving chemicals, gas leaks, or dangerous substances
-Protecting the public and environment from contamination - Disaster and emergency response
-Assisting during natural disasters such as floods, earthquakes, and storms
-Supporting evacuation and recovery efforts - Equipment maintenance and training
-Maintaining fire engines, hoses, breathing apparatus, and tools
-Participating in regular drills and training to stay prepared
Deputy Sheriff
Caddo Sheriff Department
10.2022 - 03.2024
- Law enforcement and patrol
-Patrolling assigned areas to prevent crime
-Responding to emergency and non-emergency calls - Arrest and investigation
-Arresting suspects and enforcing local, state, and county laws
-Investigating crimes, collecting evidence, and writing reports - Court duties
-Serving warrants, subpoenas, and legal documents
-Providing security in courtrooms and transporting prisoners - Jail and inmate supervision
-Supervising inmates in county jails
-Ensuring safety, order, and compliance with jail regulations - Traffic enforcement
-Enforcing traffic laws and investigating accidents
-Directing traffic during emergencies or special events - Community policing
-Building relationships with the public
-Educating the community on safety and crime prevention - Emergency response
-Assisting during natural disasters and emergencies
-Coordinating with other law enforcement and emergency services - Public safety and assistance
-Helping lost or stranded individuals
-Conducting welfare checks and protecting vulnerable people
Education
High School Diploma -
Benton High School
Benton, LACompletion of Paramedic Program - Paramedicine
School Of EMS
Tyler, TX01-2023
Skills
- Emergency & Public Safety Skills
- Emergency response and crisis management
- First aid, CPR, and basic life support
- Risk assessment and situational awareness
- Public safety enforcement and compliance
- Search, rescue, and disaster response Leadership & Management Skills
- Team leadership and supervision
- Decision-making under pressure
- Training and mentoring personnel
- Scheduling, delegation, and performance oversight
- Conflict resolution and discipline Communication Skills
- Clear verbal and written communication
- Public interaction and customer service
- Radio and operational communication
- Report writing and documentation
- De-escalation and negotiation techniques Operational & Technical Skills
- Navigation and charting (GPS, radar, maritime systems)
- Equipment operation and maintenance
- Vehicle and vessel operation
- Safety inspections and procedural compliance
- Technology and POS system use
- Law Enforcement & Security Skills
- Law enforcement procedures and patrol operations
- Arrest, investigation, and evidence handling
- Courtroom and inmate supervision
- Traffic control and accident response
- Loss prevention and security awareness Business & Sales Skills
- Sales techniques and upselling
- Inventory and supply chain management
- Budgeting, financial oversight, and cost control
- Marketing and customer retention
- Point-of-sale and cash handling Customer Service & Community Relations
- Building trust with diverse populations
- Community engagement and education
- Complaint handling and problem resolution
- Professional demeanor in high-stress situations Personal & Professional Skills
- Strong work ethic and reliability
- Adaptability in fast-paced environments
- Time management and multitasking
- Attention to detail
- Ethical judgment and integrity
Timeline
Sales Associate
Academy Sports Outdoors
11.2025 - Current
Quartermaster
United States Navy, USN
11.2024 - Current
Deputy Sheriff
Caddo Sheriff Department
10.2022 - 03.2024
Fire Engineer
Shreveport Fire Department
09.2012 - 11.2025
Owner/Operator
Counter Culture
06.2011 - Current
High School Diploma -
Benton High School
Completion of Paramedic Program - Paramedicine
School Of EMS