Jonita Hocker
King George
Summary
Dedicated Self Sufficiency Specialist with expertise in client assessment and case management. Proven skills in coordinating multidisciplinary teams and collaborating with community resources to enhance service delivery. Results-driven professional skilled in client assessments and application processing. Adept at maintaining accurate records and facilitating workshops, with a focus on problem solving and effective communication to support clients in navigating complex systems.
Overview
2
2
years of professional experience
Work History
Self Sufficiency Specialist II
Stafford County Social Services
Stafford
01.2024 - Current
- Assisted clients with application processes for social services programs.
- Conducted assessments to determine client eligibility for various services.
- Collaborated with community resources to enhance service delivery.
- Maintained accurate case records and updated client information regularly.
- Developed and facilitated workshops on available social services resources.
- Provided guidance and support to clients navigating complex systems.
- Coordinated multidisciplinary team meetings to discuss client needs and strategies.
- Researched social service trends to inform program development and improvement.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Maintained accurate records of customer interactions and feedback.
Education
Kingsboro Community College
Brooklyn, NYLaGuardia Community College
Long Island City, NYSkills
- Client assessment
- Application processing
- Case management
- Compliance training
- Record keeping
- Resource collaboration
- Team coordination
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Client support
Timeline
Self Sufficiency Specialist II
Stafford County Social Services
01.2024 - Current
Kingsboro Community College
LaGuardia Community College