Jontavia Dobson
Williamsburg
Summary
Experience in delivering essential supplies such as towels and cleaning materials to guests, ensuring prompt and efficient service. Maintained cleanliness of work areas through regular cleaning practices while adhering to hygiene standards. Demonstrated strong customer service skills by providing friendly and professional assistance during tasks. Prepared necessary equipment for smooth workflow, contributing to overall operational efficiency.
Overview
7
7
years of professional experience
Work History
Runner Housekeeping
Hilton Grand Vacations
Williamsburg
05.2021 - Current
- Take towels, paper towel, toilet paper and dishwasher detergent to guest when needed.
- Bag towels for guest.
- Delivered friendly, attention and professional customer service while completing tasks.
- Prepared equipment needed to complete tasks for smooth workflow.
- Cleaned and maintained work areas on a regular basis.
Daycare Assistant
Creative Kids Childcare Center
Williamsburg
11.2020 - 03.2021
- Ensuring the children have good hygiene and changing diapers as necessary.
- Cleaning interactive areas throughout the day
- Perform good hand-washing techniques for disease and infection control.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
Custodial Crew
Williamsburg /newport news Airport
Newport News
09.2018 - 06.2019
- Ensure that buildings are sanitized and organized
- Clean and stock all bathrooms
- Sweep,mop,and vacuum floors
Food Runner
Chick-fil-A
Williamsburg
07.2018 - 09.2018
- Provide guests with a pleasant dining experience and quality service
- Ensure food orders are correct before serving to guests
- Wipe off tables to prepare for following guests
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
Education
High school diploma or GED -
Bruton High School
Williamsburg, VA06.2019
Skills
- Computer Skills
- Commercial Cleaning
- Cleaning Experience
- Customer service
- Problem solving
Timeline
Runner Housekeeping
Hilton Grand Vacations
05.2021 - Current
Daycare Assistant
Creative Kids Childcare Center
11.2020 - 03.2021
Custodial Crew
Williamsburg /newport news Airport
09.2018 - 06.2019
Food Runner
Chick-fil-A
07.2018 - 09.2018
High school diploma or GED -
Bruton High School