Jordan Brown

Fire service leader and instructor with 7 years of combined career and volunteer firefighting experience, including 5 years as a career firefighter. Extensive background in training development, recruitment instruction, and operational leadership. Current Volunteer Captain overseeing a 20-member crew, Head of the Training Committee, responsible for curriculum development, academy instruction, and crew-level training. Senior Firefighter and HazMat Team member with five years of experience in high-pressure operational environments. Highly proficient with Fire/EMS software platforms, including First Due and Agency360. Strong virtual communication, technical aptitude, and a passion for helping departments successfully adopt technology.

Fire Instructor Experience 

• Instruct new firefighters during academy and recruit school programs
• Assist in teaching Walker Sisk Truck School
• Deliver both classroom-based and hands-on training, translating complex concepts into clear, practical instruction
• Evaluate performance and provide constructive feedback to improve trainee outcomes

Technology & Software Programs 

• Experience working with First Due as a client
• Experience working with Power FTO (Agency360) as an administrator/client.
• Delivers virtual instruction, in-person instruction, documentation for department
• Software navigation, data entry, troubleshooting, user support
• Strong verbal, written, and virtual communication skills
• Remote collaboration, independent work, high accountability