Jordan Crawford
Virginia Beach
Summary
Vigilant Patroller with proven ability to ensure safety and security through highly productive and efficient task completion. Specialize in surveillance techniques, emergency response, and conflict resolution. Excel in communication, teamwork, and adaptability to excel in various environments.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Safety service patroller
AECOM
Virginia Beach
07.2025 - Current
- Monitored site conditions to ensure compliance with safety regulations.
- Conducted regular inspections of facilities and equipment for maintenance needs.
- Assisted in emergency response drills to prepare for potential incidents.
- Provided support during special events to ensure operational safety standards.
- Prepared detailed reports of all incidents observed or investigated during shift.
- Communicated effectively with staff members, supervisors, other law enforcement personnel, and citizens regarding security matters.
Customer Service Manager
Food Lion
Newport News
01.2020 - 06.2025
- Led customer service team to improve satisfaction and resolve issues efficiently.
- Trained staff on product knowledge and company policies for consistent service.
- Developed training materials to enhance employee performance and engagement.
- Coordinated scheduling and staffing to maintain optimal coverage during peak hours.
- Provided exceptional customer service to ensure customer satisfaction.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
Education
Denbigh High School
Newport News, VirginiaSkills
- I can communicate very effectively with co-workers and to civilians as well
- I’m more into leadership with providing as much help as possible for the experience I’ve been trained on
- I am very good at thinking very effectively under pressure and over whelmed environment
- I am very knowledgeable on the highways on the south side and the peninsula side in Virginia Includes Va beach area and Hampton roads area
- I’m very fit for duty
- I am fast and efficient at everything I have been trained to do
- I am a very open minded person that is willing to take critiques on what is accounted for
- I am also very easy to work with
Timeline
Safety service patroller
AECOM
07.2025 - Current
Customer Service Manager
Food Lion
01.2020 - 06.2025
Denbigh High School