Jordan Miller
Richmond
Summary
Dedicated and compassionate healthcare professional with experience in personal care, mental health support, and laboratory science. Proven ability to deliver high-quality patient care, support therapeutic treatment plans, manage staff, and ensure regulatory compliance. Strong communicator with a background in psychology and biology, committed to improving the quality of life for diverse populations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Specialist
St. Joseph’s Villa – Crisis Stabilization Unit
Richmond
09.2024 - Current
- Provide direct behavioral and emotional support to children and adolescents in a short-term residential setting.
- Lead group therapy sessions and psychoeducational topics tailored to individual needs.
- Maintained detailed and timely documentation, including progress notes and behavioral incident reports.
- Collaborated with clinical staff to implement treatment plans and ensure crisis stabilization goals were met.
Qualified Mental Health Professional (QMHP-T)
Harris Co, LLC
Richmond
09.2023 - 12.2024
- Provide individual and group therapy to clients with diverse mental health needs.
- Conduct psychosocial assessments and treatment planning.
- Facilitate therapy for comorbid conditions, including substance use and trauma.
House Supervisor
Diversity Company
01.2024 - 09.2024
- Supervised residential staff and ensured safety, structure, and compliance in a group home setting.
- Oversaw daily routines, medication management, and behavioral support for residents.
- Provided crisis intervention and maintained detailed documentation of all incidents and activities.
- Collaborated with clinical staff, families, and case managers to ensure individualized care plans were followed.
Assistant Director
Commonwealth Senior Living
Richmond
11.2022 - 12.2023
- Support daily operations and strategic planning in a senior living facility.
- Oversee staffing, regulatory compliance, and departmental reporting.
- Collaborate across teams to improve care delivery and resident satisfaction.
Lead Microbiologist
Drebel Laboratories
Chester
11.2021 - 11.2022
- Supervised lab team conducted microbiological testing, and interpreted data.
- Managed laboratory equipment and ensured accurate reporting.
Laboratory Technician
Abbott Laboratories
North Chesterfield
05.2021 - 10.2021
- Perform specimen testing, calibrate equipment, and follow SOPs.
- Maintain accuracy and safety in lab procedures.
PCA / Med Tech (in training)
Watercrest Senior Living
Moseley
12.2020 - 05.2021
- Deliver hands-on assistance with grooming, bathing, and daily living tasks.
- Support patient hygiene, comfort, and dignity in compliance with HIPAA.
- Assist with documentation and charting using electronic records.
Sales Associate
Victoria’s Secret
Stony Point
06.2019 - 10.2020
- Provided personalized customer service to drive sales.
- Supported merchandising and inventory efforts.
Education
Bachelor of Science - Psychology, Minor in Biology
Virginia State University
Petersburg, VA05.2021
Certification
- HIPAA Compliance
- CPR/First Aid
- QMHP-T
- PCA
Timeline
Behavioral Specialist
St. Joseph’s Villa – Crisis Stabilization Unit
09.2024 - Current
House Supervisor
Diversity Company
01.2024 - 09.2024
Qualified Mental Health Professional (QMHP-T)
Harris Co, LLC
09.2023 - 12.2024
Assistant Director
Commonwealth Senior Living
11.2022 - 12.2023
Lead Microbiologist
Drebel Laboratories
11.2021 - 11.2022
Laboratory Technician
Abbott Laboratories
05.2021 - 10.2021
PCA / Med Tech (in training)
Watercrest Senior Living
12.2020 - 05.2021
Sales Associate
Victoria’s Secret
06.2019 - 10.2020
Bachelor of Science - Psychology, Minor in Biology
Virginia State University
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