Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Munson

Goldvein

Summary

Hospitality professional with over 8 years of bartending experience in upscale venues, high-volume restaurants, and live entertainment settings. Adept at providing exceptional guest service, managing inventory, and executing complex bar and floor operations with efficiency. Proven leadership in staff training, scheduling, and operational management. ServSafe certified and dedicated to upholding the highest standards of professionalism and hospitality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Secret Spot Honolulu
06.2024 - 08.2025
  • Crafted espresso beverages and signature cocktails in a unique venue combining an art gallery, specialty coffee bar, and upscale live music lounge
  • Provided personalized, attentive service to a diverse clientele during both relaxed daytime café hours and busy evening performances
  • Supported high-volume bar service during live shows featuring well-known local and touring artists, ensuring efficient, high-quality drink delivery
  • Maintained exceptional drink presentation and consistency in a fast-paced environment with shifting atmospheres and crowd sizes
  • Assisted with smooth transitions between day and night service, bar setup, and restocking while upholding a polished, hospitality-focused experience

Lead Bartender

Shorefyre
07.2023 - 08.2025
  • Sole bartender responsible for managing full bar service during breakfast and dinner shifts at a popular tourist and local-friendly restaurant
  • Balanced bartending duties with serving a designated section, providing friendly and efficient customer service to both locals and tourists
  • Maintained speed and accuracy in a fast-paced environment, ensuring timely drink and food delivery during busy periods
  • Built rapport with a diverse clientele, adapting communication style to enhance guest experience in a tourist-heavy setting
  • Assisted with bar setup, inventory tracking, and closing duties to maintain smooth operations

Bartender Manager

On Cue Sports Bar and Grill
01.2020 - 06.2023
  • Preformed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and ensuring preparedness for each shift
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers
  • Played a key role in opening a new venue, helping set up bar systems and train staff
  • Provided excellent customer service in a lively sports bar featuring regular tournaments and live music on weekends
  • Adapted to large crowds during peak times, maintaining efficient service and a positive atmosphere

Clinical Manager

Sporting Smiles
08.2017 - 12.2021
  • Managed a clinical team of 10 dental assistants, overseeing daily operations, patient flow, and staff scheduling
  • Trained and mentored new team members in dental software, HIPAA compliance, and OSHA protocols
  • Performed bi-weekly inventory checks and managed office supplies and receivables
  • Provided both administrative and clinical support, including chairside assistance, sterilization, and patient preparation
  • Scheduled and confirmed appointments, answered calls, and maintained updated patient records
  • Assisted in hospital operating rooms: prepped surgical environments, managed instruments, and followed strict safety and compliance standards
  • Delivered post-op instructions and offered emotional support to patients, ensuring a high level of care and professionalism

Assistant Manager

Shaftesbury Glen Golf Club
03.2016 - 08.2017
  • Oversaw both bar and kitchen operations, preparing food and beverages while providing attentive customer service to golf club patrons
  • Handled all aspects of inventory: processed and tracked weekly deliveries, restocked monthly supplies, and reviewed cash operation data to ensure accurate replenishment
  • Created and managed staff schedules for multiple employees, ensuring adequate coverage across shifts and events
  • Maintained the on-course beverage cart, ensuring timely service and stocking throughout the day
  • Addressed guest concerns promptly and professionally, resolving issues while maintaining a high standard of hospitality

Education

No Degree - Theatre

Coastal Carolina University
Conway, SC

Skills

  • Bartending in high-volume and mixed-service environments
  • Customer service for diverse clientele including tourists, VIP's, and regulars
  • Craft cocktail and espresso drink preparation
  • Experience with weddings, live music, and event-style service
  • Inventory tracking, ordering, and restocking
  • Shift coordination and schedule management
  • POS systems including Toast, Square, and Aloha; experienced with end-of-day reports and closing procedures
  • Supporting and mentoring new team members
  • Committed to high standards of hospitality and personalized experiences
  • Multitasking; balancing bartending duties with table service to ensure smooth guest experience
  • Phone etiquette and appointment scheduling
  • HIPAA and OSHA compliance knowledge

Certification

ServSafe and Food Handler Certified

HIPPA and OSHA Compliance Training

Timeline

Bartender

Secret Spot Honolulu
06.2024 - 08.2025

Lead Bartender

Shorefyre
07.2023 - 08.2025

Bartender Manager

On Cue Sports Bar and Grill
01.2020 - 06.2023

Clinical Manager

Sporting Smiles
08.2017 - 12.2021

Assistant Manager

Shaftesbury Glen Golf Club
03.2016 - 08.2017

No Degree - Theatre

Coastal Carolina University

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Jordan Munson