Jordyn Auville
Dayton
Summary
Detail-oriented professional with strong skills in inventory management and customer communication. Known for effectively managing parts availability and providing technical support that enhances customer experience. Committed to driving operational excellence and improving team collaboration.
Overview
2
2
years of professional experience
Work History
Parts Specialist
O'Reilly Auto Parts
Harrisonburg
04.2024 - Current
- Managed inventory levels to ensure timely availability of parts.
- Provided technical support to customers regarding product specifications.
- Coordinated with suppliers to order and receive necessary components.
- Assisted in training new staff on inventory management procedures.
- Processed customer orders and maintained accurate records in system.
- Resolved customer inquiries and issues with effective communication.
- Conducted regular audits to maintain accurate stock information.
- Processed returns, exchanges, and refunds in a timely manner.
- Organized and labeled parts to ensure easy identification and retrieval.
- Identified potential problems with defective or damaged parts before they reached customers.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Assisted customers with product selection based on their needs.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Coordinated and executed daily parts deliveries to local businesses.
- Networked to build client base and promote products to new and existing clients.
Restaurant Hostess
O'Neill's Grill
Harrisonburg
01.2024 - 04.2024
- Greeted and welcomed guests, ensuring positive first impressions.
- Coordinated waitlists and communicated accurate wait times to guests.
- Managed reservations and maintained seating charts to optimize seating efficiency.
- Monitored dining area for cleanliness and responded to guest needs promptly.
- Collaborated with kitchen staff to ensure seamless operations during service.
- Handled guest inquiries and resolved minor issues swiftly to enhance satisfaction.
- Supported team members during peak shifts to improve overall service flow.
- Inspected dining and serving areas for cleanliness and proper setup.
- Assigned patrons to suitable tables according to server rotation.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Took reservations from patrons by phone or online.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
High School Diploma -
Turner Ashby Highshcool
Bridgewater, VA06-2025
Skills
- Customer service
- Inventory management
- Technical support
- Problem resolution
- Communication skills
- Team collaboration
- Time management
Timeline
Parts Specialist
O'Reilly Auto Parts
04.2024 - Current
Restaurant Hostess
O'Neill's Grill
01.2024 - 04.2024
High School Diploma -
Turner Ashby Highshcool