Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jorocko Graves

Hampton,VA

Summary


Organized and effective Shipfitter with two and a half years of experience working on nuclear-powered aircraft carriers and submarines, for the United States Navy. Offers proven history of maintaining workplace focus and excellent attention to detail- increasing Newport News Shipbuilding profit.


Overview

7
7
years of professional experience

Work History

Shipfitter

Newport News Shipbuilding
06.2023 - Current
  • Operated welding equipment to assemble and repair metal structures and elements.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Learned and adapted quickly to new technology and software applications.

Amazon Fulfillment Center Warehouse Associate

Amazon
11.2022 - 02.2023
  • Consistently lifted materials weighing as much as 100 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.
  • Followed up with retail stores with reminders to replenish stock, helping achieve peak inventory levels.

Full Time Customer Service Assistant Manager

Food Lion
05.2022 - 11.2022
  • Answered customer questions about product availability and shipment times.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Maximized performance by monitoring daily activities and mentoring team members.

Host & Take Out

Outback Steakhouse
03.2021 - 07.2021
  • Took over 100 daily reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Sales Associate

Journeys
11.2020 - 04.2021
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Landscaper Assistant

Three J’s Lawn Service
05.2018 - 08.2020
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Maintained power tools by replacing blades and fluids.
  • Utilized power tools and landscaping machines to maintain outdoor areas.

Education

Associate of Science - Business Administration

Virginia Peninsula Community College
Hampton, VA
05-2027

Maritime Studies Certificate -

The Apprentice School Newport News Shipbuilding
Newport News, VA
06-2025

Some College (No Degree) - Accounting

Old Dominion University
Norfolk, VA

New Horizons Veterinary Science
Newport News, VA
06.2021

New Horizons Precision Machining
Hampton, VA
06.2020

High School - undefined

Kecoughtan High School
Hampton, VA
06.2021

Skills

  • Share responsibilities effectively in partnerships, while maintaining positive relationships
  • Apply strong work ethic in professional settings, and exhibit knowledge of workplace culture
  • Financial planning
  • Computer-aided design
  • Quantitative skills
  • Technical knowledge
  • Prioritization and scheduling
  • Goal-oriented planning
  • KPI evaluation

Interests

  • Accounting
  • Financial Advising
  • Understanding how successful businesses are operated
  • Animals

Timeline

Shipfitter

Newport News Shipbuilding
06.2023 - Current

Amazon Fulfillment Center Warehouse Associate

Amazon
11.2022 - 02.2023

Full Time Customer Service Assistant Manager

Food Lion
05.2022 - 11.2022

Host & Take Out

Outback Steakhouse
03.2021 - 07.2021

Sales Associate

Journeys
11.2020 - 04.2021

Landscaper Assistant

Three J’s Lawn Service
05.2018 - 08.2020

Some College (No Degree) - Accounting

Old Dominion University

High School - undefined

Kecoughtan High School

Associate of Science - Business Administration

Virginia Peninsula Community College

Maritime Studies Certificate -

The Apprentice School Newport News Shipbuilding

New Horizons Veterinary Science

New Horizons Precision Machining

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