Medic accustomed to working in hazardous conditions and high stress environments while paying close attention to details and focusing on task at hand. Flexible and determined to succeed. Hardworking and motivated professional with more than 10 years of experience in the medical field including achievements such as, Army Achievement medal and Army Commendation Medal. Actively seeking additional responsibilities and leveraging skills in solving problems quickly and efficiently.
Overview
9
9
years of professional experience
Work History
Clinic Team Leader
Carilion Roanoke Memorial Hospital
06.2021 - Current
Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
Managed day-to-day operations of the clinic to ensure seamless service delivery for patients and staff members alike.
Ensured strict adherence to confidentiality protocols regarding sensitive patient information in line with HIPAA regulations.
Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Taught patients about medications, procedures and care plan instructions.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
Sanitized, restocked and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Documented vital signs and health history for patients in clinic and hospital environments.
Driver/ Warehouse Personnel
Hajoca Corporation
09.2019 - 06.2021
Cleaned and maintained vehicle and assessed vehicle for damage after each shift
Updated personal logs and business tracking documents accurately and according to schedule requirements
Kept management looped in on daily activities by giving verbal updates about logs with information such as mileage, gas use and any special incidents
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Conducted research to address shipping errors and packaging mistakes
Medic
U.S. Army
10.2015 - 10.2019
Conducted equipment and vehicle checks to maintain continuous and safe operation
Monitored patient status during ambulance transport and transfer
Assessed situation severity of emergent medical incidents and provided care accordingly
Administered tests and medication to stabilize patients in field or in transit
Operated emergency vehicles to transport critical patients
Executed well-informed critical decision making in high-pressure situations
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
Evaluated patient vital signs and status to determine care needs
Established and commanded field communication operations
Administered supply chain applications using Property Book Unit Supply Enhanced (PBUSE)
Developed operational concepts and training to transition logistics operations to U.S. forces
Expert in tactical and technical guidance
Planned and briefed personnel on missions
Identified and resolved equipment shortages
Maintained 100% accountability of all assigned equipment worth more than 1 million dollars
Reviewed disciplinary and other adverse actions and made recommendations
Constructed and camouflaged infantry positions and equipment to prevent detection
Communicated urgent orders and directions effectively to team of 10 personnel
Developed and led training programs in preparation for combat
Surveyed and analyzed terrain to determine optimum equipment placement and use
Operated and maintained field communications equipment
Maintained accurate inventory of all assigned equipment
Maintained high customer satisfaction by working quickly and accurately
Updated daily logs and customer paperwork with relevant details
Education
High School Diploma - undefined
Patrick Henry High School
Roanoke, VA
05.2014
Skills
Critical thinking
Internal allocation and distribution
Logical reasoning
Organized
Quick learner
Operations management
Proofreading and editing
Troubleshooting
Adept multi-tasker
Project management
Shipping and transportation planning
Active listening
Interpersonal awareness
Risk management assessments
Compelling presentation skills
Resource & Supply management
Thrives on multi-tasking
Computer skills
Accomplishments
Earned the Army Achievement Medal in 2015.
Earned the Army Achievement Medal in 2016.
Earned the Army Commendation Medal in 2019.
Maintained 100% accountability of all assigned equipment worth more than $1,000,000 with no loss of equipment.
Trained more than 2000 personnel.
Timeline
Clinic Team Leader
Carilion Roanoke Memorial Hospital
06.2021 - Current
Driver/ Warehouse Personnel
Hajoca Corporation
09.2019 - 06.2021
Medic
U.S. Army
10.2015 - 10.2019
High School Diploma - undefined
Patrick Henry High School
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