Joseph Drebitko
Newport News
Summary
Results-driven Trainer General Manager with expertise in employee training, compliance management, and performance evaluation. Proven ability to enhance team effectiveness and ensure adherence to food safety standards.
Overview
16
16
years of professional experience
Work History
Trainer General Manager
Papa John's
Newport News
09.2022 - Current
- Trained newly hired talent to fill key positions, maximizing overall productivity.
- Delivered training sessions on food safety and hygiene practices to ensure compliance with regulations.
- Enhanced employee understanding of duties, policies, and procedures through structured training.
- Conducted performance evaluations to identify training gaps and enhance employee effectiveness.
- Collaborated with management to determine training needs and address skill gaps.
- Provided continuous support and feedback during shifts to promote trainees' skill development.
- Coordinated scheduling of training sessions considering staff availability for optimal attendance.
- Created onboarding materials to facilitate integration of new team members seamlessly.
- Directed daily operations to ensure efficient workflow and service delivery across departments.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
Concrete Finisher
Doncrete
Hampton
03.2017 - 09.2022
- Finished concrete surfaces to meet design specifications and quality standards.
- Smoothed and leveled concrete using trowels and other finishing tools.
- Leveled and smoothed freshly placed concrete with a straight edge or float.
- Set forms to shape concrete for various construction projects, ensuring precise dimensions.
- Positioned wire mesh and rebar to enhance structural integrity of concrete installations.
- Maintained tools and equipment to ensure optimal performance and reliability on-site.
- Adhered to safety protocols to maintain a safe working environment on-site.
- Dismantled forms using basic and advanced tools.
Server
Carrabba's Restaurant
Newport News
08.2010 - 04.2017
- Provided exceptional customer service and ensured guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Managed order taking and coordinated communication with kitchen staff to ensure efficient service.
- Resolved customer complaints promptly and professionally to maintain high guest satisfaction.
- Trained new servers on restaurant procedures and menu items to enhance team performance.
- Maintained cleanliness and organization of dining area and service stations.
- Followed food safety standards and guidelines during service operations.
- Handled cash transactions and processed payments accurately.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
GED -
F.B.C.D
Newport News, VA08-2002
Skills
- Employee training
- Onboarding coordination
- Performance evaluation
- Compliance management
- Regulatory compliance
- Food safety standards
- Customer relationship management
Timeline
Trainer General Manager
Papa John's
09.2022 - Current
Concrete Finisher
Doncrete
03.2017 - 09.2022
Server
Carrabba's Restaurant
08.2010 - 04.2017
GED -
F.B.C.D