Joseph Foley

• Managed daily operations of multiple dining facilities at a major university.
• Trained and supervised staff to ensure efficient service delivery.
• Developed schedules to optimize labor resources across dining locations.
• Implemented food safety protocols to maintain health compliance standards.
• Coordinated inventory management for food and supplies across departments.
• Collaborated with vendors to source quality ingredients for meal preparation.
• Organized staff meetings to communicate updates and gather feedback effectively.
• Resolved customer complaints in a timely manner while providing excellent customer service.
• Oversaw budget allocation for operational expenses and resource management.
• Evaluated performance by measuring guest satisfaction, volume and revenue to facilitate changes and boost operations success.
• Provided feedback on product development ideas from customers or employees.
• Oversaw and managed catering and event food service operations.
• Coordinated with marketing team to develop and launch promotions and special events.
• Created promotional campaigns and marketing materials to attract new customers and increase sales volume.
• Performed administrative duties such as payroll processing or employee reviews.
• Analyzed financial reports and profit and loss statements to evaluate and improve profitability.
• Investigated customer complaints regarding quality of food or services rendered.
• Inspected dining area regularly for cleanliness, maintenance issues, or safety hazards.

• Supervised daily operations and staff activities in high-volume retail environment.
• Managed inventory levels and organized product displays for optimal customer access.
• Trained and developed team members to enhance service quality and efficiency.
• Implemented company policies to ensure compliance with safety and operational standards.
• Coordinated scheduling and labor management to meet peak shopping demands.
• Resolved customer inquiries and complaints to maintain high satisfaction levels.
• Assisted in loss prevention strategies to minimize theft and inventory loss.
• Collaborated with department managers on promotional planning and execution.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Maintained inventory levels by ordering supplies and tracking sales.
• Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
• Oversaw daily operations, maintenance, and administration of various properties.

Supervised over 500 associates to merchandise products and achieve sales and profit goals. Ensure that FIFO guidelines were followed. Ensured that all food safety and food handling procedures were followed. Ensure that all areas of the operation were followed.

• Supervised over 500 associates to merchandise product and achieve the most sales and profit possible. Ensure that safe work practices were followed and accidents were to a minimum. Led inventory processes to ensure FIFO guidelines were met everyday. Ensured all food safety and material handling were correct.