Joseph Kanene
Szombathely
Summary
Results-oriented I.T and Debug Technician with track record of success in resolving technical problems and providing support for wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills.
Overview
12
12
years of professional experience
Work History
Cisco Codec TV Debug Technician
Ivy Technology Hungary Kft
11.2023 - Current
- Cisco screens worked on include: MX300,700,800, Spark Board 55 inch, 70 and 80 inch, Cs Room 70 inches, Cisco cs r 55 inch TV, Touch 10 end point device and T-10 wm.
- Ensured regulatory compliance across all aspects of the debugging process, maintaining detailed records and adhering to relevant industry standards.
- Mentored junior technicians, fostering an environment conducive to learning and professional growth within the team.
- Boosted customer satisfaction by providing technical support and promptly addressing their concerns regarding product performance.
- Increased product reliability by collaborating with cross-functional teams to address critical bugs or defects in a timely manner.
- Communicated product failures and testing problems quality department.
System Developer (Freelancer)
Homerange KARI Poultry
12.2020 - 03.2021
- Develop and Maintain Day Old Chicks, Feeds and Eggs ordering platform
- Train employees on system use
- Designed, documented and implemented database solutions to support web applications.
System Developer (Freelancer)
UNTAPPED INC
12.2020 - 01.2021
- Assisted in developing and maintaining motorbike leasing platform
- Develop SMS platform
- Server Management (Linode)
System Developer
Mhunzi Holdings Ltd
05.2020 - 12.2020
- Develop and Maintain Online Barter Trade platform via SMS model.
- Database Administration via MYSQL and Linode
- Write Cronjobs for SokoSwap
- Linux Server Management (Linode)
Research & Development / Web Apps & System Developer
Dalcom Kenya Ltd (Road Safety Association of Kenya)
08.2016 - 03.2020
- Develop and Maintain Speed Governor Certificate Portal to be used by all road safety association-related speed governor vendors across Kenya
- Responsible for System Quality Control (Q.C) for various projects
- Develop USSD and Automated SMS and Email Reminder Web Applications for NTSA and Road Safety Association through Dalcom Kenya Limited
- Database administration via MYSQL and Linux
- Writing Cronjobs
- Linux Server Management
- Research and Development
- Assist in developing and maintaining Fleet Management System Portal
- Involved in the development of the Universal Policing Unit dashboard to be used by NTSA agents
Assistant System Administrator / Teller
Ukristo na Ufanisi wa Anglicana MFB
01.2013 - 05.2016
- Responsible for System Quality Control (Q.C)
- Bank Teller Responsibilities.
- Responsible for System Implementation across new and existing Sacco branches.
- I.T Support and Tellers Support.
- Responsible for preparation and submission of semi-annual and annual reports to management.
- Perform any other function as may be directed by management from time to time
- Inter-Departmental duties: Monitor and responsible for loan approvals and loan status of branches, i.e., disbursements/ repayments and appraisals as per policy performing debit and credit notes on system, assisting internal auditor, teller duties when needed.
Teller / Other Duties: Accounts Department
Ukristo na Ufanisi Sacco MFB
05.2012 - 01.2013
- Recruitment and opening of new customers accounts.
- Maintains office efficiency by planning and implementing office systems, layouts.
- Prepare monthly loan debtors reports.
- Provide financial training for organization's clients.
- Manage and Dispense Organization's Petty Cash
- Data Entry
- Bank Teller Responsibilities
Education
Bachelor of Business and Information Technology - Business And Information Technology
Africa Nazarene University
Kenya04.2013
Certificate in Computer Applications - Computer Applications
Strathmore University
Kenya12.2008
Skills
- Cisco TV and Devices Disassembly and Debug
- SMS Integration (Africa's Talking Ltd)
- Developing with Google Maps Applications
- JQuery, JavaScript, AJAX, Bootstrap 40v and higher, HTML5, PHP, MySQL, CSS
- Conversant with Ubuntu OS
- MYSQL Database Administration
- System Installation, Implementation and Training
- Cash Handling skills (Teller)
- Project Management
- Research methods, data collection and analysis
- Customer Service (Teller)
- Good Language command
- Good with presentations
Languages
English
Kiswahili
French
References
- Mrs. Nancy Kabage (Chief Accountant), Ukristo na Ufanisi MFB, 0723925184, nancymoki@gmail.com
- Mr, Nicholus Kimali (Tech. Director Untapped INC , Dalcom Kenya & Fedha Electrics CEO), 0725548152, kimalinick@untapped-inc.com
Timeline
Cisco Codec TV Debug Technician
Ivy Technology Hungary Kft
11.2023 - Current
System Developer (Freelancer)
Homerange KARI Poultry
12.2020 - 03.2021
System Developer (Freelancer)
UNTAPPED INC
12.2020 - 01.2021
System Developer
Mhunzi Holdings Ltd
05.2020 - 12.2020
Research & Development / Web Apps & System Developer
Dalcom Kenya Ltd (Road Safety Association of Kenya)
08.2016 - 03.2020
Assistant System Administrator / Teller
Ukristo na Ufanisi wa Anglicana MFB
01.2013 - 05.2016
Teller / Other Duties: Accounts Department
Ukristo na Ufanisi Sacco MFB
05.2012 - 01.2013
Bachelor of Business and Information Technology - Business And Information Technology
Africa Nazarene University
Certificate in Computer Applications - Computer Applications
Strathmore University
Similar Profiles
Melly Geofrey KipchumbaMelly Geofrey Kipchumba
Production Support and Test Engineer at Ivy Technology HungaryProduction Support and Test Engineer at Ivy Technology Hungary
Gyongyi Szabone NemesGyongyi Szabone Nemes
Mainframe System Programmer: IBM CICS TS and MQ at IBM DSS Kft&Kyndryl Hungary Kft.Mainframe System Programmer: IBM CICS TS and MQ at IBM DSS Kft&Kyndryl Hungary Kft.
Balázs OrbánBalázs Orbán
Finance Manager at Iyuno Hungary Kft.Finance Manager at Iyuno Hungary Kft.