Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joseph Kauflin

Virginia Beach

Summary

Dedicated Operations Manager with a strong track record in managing production processes, leading teams, and upholding quality standards in demanding settings. Experienced in process optimization, employee training, and ensuring compliance with operational guidelines, resulting in reliable outcomes and efficiency gains. Skilled in promoting collaboration and responsibility among team members. I look forward to applying these abilities to support LifeNet Health’s mission of saving lives, restoring health, and giving hope through careful and committed work.

Overview

10
10
years of professional experience

Work History

Operations Manager

Dayspring Pens
Virginia Beach
03.2022 - 04.2025
  • Coordinated scheduling and staff assignments for a team of 4-10 members, reaching 99% on-time achievement of daily production objectives.
  • Supervised complete order fulfillment operations, handling (on average) 75-100 orders each week with 99% accuracy to maintain high customer satisfaction.
  • Created and rolled out training initiatives that boosted efficiency and cut down fulfillment mistakes by 1-1.5%.
  • Carried out performance reviews and supported staff growth, which helped improve retention rates and team spirit.
  • Introduced enhancements to processes that shortened daily order processing time, increasing overall output.

Production Team Member

Dayspring Pens
Virginia Beach
10.2021 - 03.2022
  • Handled an average of 50-60 customer orders per shift, attaining 99% accuracy by carefully personalizing, packaging, and dispatching items.
  • Executed detailed quality inspections, aiding in a drop in returns and exchanges through adherence to strict criteria.
  • Assisted with managing inventory across 300+ SKUs, performing precise receiving and periodic counts to preserve inventory accuracy.
  • Advanced to Operations Manager in just five months thanks to demonstrated dependability, exactness, and leadership qualities.

First Grade Teacher (Bilingual)

Escuela Bilingue Honduras
Comayagua
08.2015 - 06.2016
  • Prepared and taught lessons on English literacy skills, including reading, writing, and phonics, to more than 50 students, leading to noticeable improvements in their abilities.
  • Built skills in adaptability, clear communication, and working across cultures in a lively bilingual school setting.

Education

Bachelor of Science - Human Services and Counseling

Old Dominion University
Norfolk, VA
12.2012

Some College (No Degree) - Theology, Philosophy

Theological College/Catholic University of America
Washington, D.C.

Skills

  • Process enhancement and workflow oversight
  • Quality assurance and documentation
  • Team guidance and training
  • Microsoft Office proficiency
  • Database management
  • Inventory control and supply chain
  • Regulatory compliance and attention to detail
  • Communication and teamwork

References

References available upon request.

Timeline

Operations Manager

Dayspring Pens
03.2022 - 04.2025

Production Team Member

Dayspring Pens
10.2021 - 03.2022

First Grade Teacher (Bilingual)

Escuela Bilingue Honduras
08.2015 - 06.2016

Bachelor of Science - Human Services and Counseling

Old Dominion University

Some College (No Degree) - Theology, Philosophy

Theological College/Catholic University of America

Similar Profiles

CREATE PROFILE
Joseph Kauflin