Joseph Thompson
Norfolk,VA
Summary
I am a dependable employee excelling in establishing rapport and trust with patients, and ensuring their comfort and well-being. I believe dedication to enhancing quality of life is evident in commitment to helping individuals complete daily living tasks. I am always driven to prioritize each individual's unique needs, paying close attention to important details to provide personalized care. I am valued as a team player with accommodating and kind-hearted nature, and always ready to lend a helping hand. One of my goals are to expand my knowledge and take on additional responsibilities to continuously improve and provide best possible care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician (BHT)
Mason Consulting Group, LLC
Norfolk, VA
01.2017 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Taught clients how to complete basic household chores and prepare food.
- Searched resident belongings prior to and during stays.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Performed client intake procedures according to internal standards for new admissions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
- Supported client using principles of applied behavior analysis.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Organized recreational activities to assist in patient recovery.
- Monitored patient behavior and immediately reported changes to supervising physician.
DSP (Direct Support Professional)
Hand and Heart
Virginia Beach, VA
10.2020 - 09.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed regular check-ins and progress report for each client.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained entire family's schedule and organized events.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
PCA Personal Care Assistant
Mom motion
Norfolk, VA
03.2018 - 11.2022
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Monitored and assisted residents through individual service plans.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
High school diploma -
Maury High School
Norfolk, VA06.2013
Skills
- Effective behavior management
- Office administration expertise
- Patient vital signs monitoring
- Applied Behavior Analysis
- Facilitating group therapy
- Specialized education support
- Client advocacy skills
- Dementia support
- Support for individuals with special needs
- Hoyer lift operation
- Team leadership experience
- Emergency response coordination
- Experience with developmental disabilities
- Elderly care management
- Laundry management
- Experience with autism spectrum support
- Effective conflict resolution
- Mental health support
- Hospice Care
- Proficient in EMR software
- Meal preparation expertise
- Skilled in safe medication handling
- Crisis Intervention
- Healthy meal organization
- Subject-specific guidance
- Case Management
- In-home support
- Patient care support
- Professional cleaning proficiency
- ADL support
- Time management
- Therapeutic communication
- Skill-building exercises
- Incident reporting
Certification
- First Aid Certification, 02/01/25, Present
- Driver's License, 10/01/23, 12/31/31
Timeline
DSP (Direct Support Professional)
Hand and Heart
10.2020 - 09.2023
PCA Personal Care Assistant
Mom motion
03.2018 - 11.2022
Behavioral Health Technician (BHT)
Mason Consulting Group, LLC
01.2017 - Current
High school diploma -
Maury High School