Joseph Tuminaro
Alexandria
Summary
Proactive and customer-focused, excelled at LaFiama Italian Kitchen by enhancing guest satisfaction and streamlining service operations. Leveraged telephone reception expertise and a team player mentality to support a dynamic dining environment. Achieved notable improvements in guest service efficiency and team collaboration.
Overview
1
1
year of professional experience
Work History
Host
LaFiama Italian Kitchen
06.2023 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma -
Bishop Ireton
Alexandria, VA05-2025
Skills
- Telephone reception
- Guest Relations
- Team player mentality
- Adaptable to change
- Professional appearance
- Leadership
Accomplishments
Some accomplishments that I have had are; getting my Eagle Scout award and Social Studies Honor Society.
Timeline
Host
LaFiama Italian Kitchen
06.2023 - 10.2024
High School Diploma -
Bishop Ireton
Similar Profiles
Hannah KingHannah King
Sales Associate at Italian KitchenSales Associate at Italian Kitchen
Macie TrotterMacie Trotter
Waitress at Julian's Italian Pizzeria & KitchenWaitress at Julian's Italian Pizzeria & Kitchen
Luciano Laredo RattoLuciano Laredo Ratto
Fine Dining Server at Messina Modern Italian KitchenFine Dining Server at Messina Modern Italian Kitchen