JOSEPH VLCEK
Virginia Beach
Summary
Results-driven Shift Manager with expertise in managing restaurant operations and ensuring food safety standards. Enhanced customer experiences through effective communication, problem-solving, and staff training. Delivered improved team performance and operational efficiency by prioritizing attention to detail.
Overview
4
4
years of professional experience
Work History
Shift Manager
McDonald's
Virginia Beach
11.2022 - Current
- McDonald's Shift Manager Oversaw staff to provide quality customer service, upheld food safety standards, and managed cash and inventory.
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on procedures and customer service standards.
- Managed inventory levels and coordinated stock replenishment for kitchen supplies.
Education
High School Diploma -
Ocean Lakes
Virginia Beach, VA12-2024
Associate of Applied Science - Business Administration
Tidewater Community College
Norfolk, VA12-2026
Skills
- Food safety compliance
- Quality assurance
- Operations management
- Cash handling
- Customer service
- Customer complaint resolution
- Staff training
- Leadership skills
- Multitasking efficiency
- Attention to detail
- Problem solving
- Effective communication
- Adaptability to change
Accomplishments
- employee of month JULY 2023
- employee of the month NOV 2024
Timeline
Shift Manager
McDonald's
11.2022 - Current
High School Diploma -
Ocean Lakes
Associate of Applied Science - Business Administration
Tidewater Community College