Joseph Woyton
Berryville
Summary
Developed strong customer service and sales skills in high-paced retail environment. Excel at building rapport with clients and identifying their needs, knowledgeable in using sales software. Eager to leverage these skills to make meaningful impact in new and dynamic role.
Overview
2
2
years of professional experience
Work History
Branch Sales Associate
Carrier Enterprise
06.2023 - Current
- Implemented improvements in branch appearance and layout, enhancing the overall customer experience.
- Boosted customer satisfaction by providing exceptional service and addressing client inquiries promptly.
- Recognized as a top performer among peers due to consistently exceeding sales goals and benchmarks set by management.
- Maintained accurate records of all transactions, adhering to company policies regarding reporting procedures and financial documentation requirements.
- Developed strong relationships with clients, leading to increased referrals and repeat business.
- Provided comprehensive product knowledge training for new employees, improving overall team performance.
- Streamlined processes in the branch, reducing wait times and increasing customer satisfaction scores.
Freight Team Associate
Under Armour
12.2022 - 05.2023
- Adapted to maintaining and organizing the warehouse, as well as working the register, providing great customer service.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
Education
Tuscarora High School
Leesburg, VA06-2022
Skills
- Cold calling
- Goal oriented
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Critical thinking
Sandler Training
I took part in the in-person Sandler training program in Richmond, VA. During this training I learning effective sales tactics, such as finding important pain points that customers are facing today, the "pendulum swing" greeting customers with greater emotion than theirs, and identifying quality prospects by asking probing questions about their business.
Timeline
Branch Sales Associate
Carrier Enterprise
06.2023 - Current
Freight Team Associate
Under Armour
12.2022 - 05.2023
Tuscarora High School
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