Joshua Cronise
Blue Ridge,VA
Summary
Reliable worker with strong mechanical aptitude and willingness to learn. Experienced with local delivery routes, ensuring timely and accurate deliveries. Utilizes effective communication and problem-solving skills to handle dynamic delivery scenarios. Track record of maintaining excellent customer service and punctuality. I have experienced in many different fields and have gain a lot of knowledge along the way.
Overview
13
13
years of professional experience
Work History
Grocery Delivery Driver
Ruan Transportation
09.2024 - 01.2025
- Promoted positive company image by providing excellent customer service throughout the delivery process.
- Delivery groceries in a timely manner
- assist in the process of unloading and loading of the truck
- perform multiple deliverys a day
Delivery Driver
PepsiCo
10.2023 - 09.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
Truck Driver
Watsontowntrucking
10.2022 - 10.2023
Cable Technician
Mastec Advanced Technology
05.2022 - 08.2022
Driver
Red Classic Transit
11.2021 - 05.2022
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maximized load safety by balancing, securing and weighing products.
Delivery Driver Helper
US Foods
07.2021 - 11.2021
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Exhibited good attendance, work habits and willingness to learn job functions.
P&D Driver
R&L Careers
06.2021 - 07.2021
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Truck Driver
Cowan Systems
01.2021 - 06.2021
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Dropped and hooked trailers and changed configuration of equipment when necessary.
Truck Driver
Titus Transportation
06.2020 - 01.2021
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Dropped and hooked trailers and changed configuration of equipment when necessary.
Truck Driver
Lawrence Companies
01.2020 - 06.2020
- Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Maximized load safety by balancing, securing and weighing products.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Auto Glass Technician
Safelite Group Inc.
01.2019 - 08.2019
- Applied primer, installed glass and monitored curing
- Accepted and processed payments for services
- Processed returns of glass and moldings
- Replaced windshields and windows in vans, trucks and cars
- Provided same level of care and attention to all customers, no matter vehicle value
- Kept work areas organized, clean and free of hazards
- Removed particles such as dirt and loose glass from damaged areas
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals
- Followed all company policies and protocols, including maintaining safe and clean driving record to complete delivery services
Account Manager
Encore Capital Group Inc.
10.2017 - 01.2019
- Worked in call center environment handling manual and automatically dialed outbound calls
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances
- Used skip tracing and other techniques to locate debtors
- Trained new team members on scripts, company services and performance strategies and provided mentoring
- Maintained high volume of calls to meet demands of busy group
- Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used skip tracing and other techniques to locate debtors.
- Maintained high volume of calls to meet demands of busy group.
Messenger
Brink\'s Inc
07.2017 - 09.2017
- Operated power jacks, forklifts to maneuver products on to trucks
heat flatting
Dynax America
05.2017 - 06.2017
Cable Installation Technican
WCC CABLE
12.2016 - 04.2017
- Engaging with customer to promote sales and to find the solutions for there cable needs
- Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
- Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Security officer
G4S SECURITY SOLUTIONS
01.2015 - 11.2016
- Answer alarms and investigate disturbances
- Circulate among visitors, patrons, or employees to preserve order and protect property
Security officer
ERIC SECURITY SOLUTIONS
01.2015 - 10.2015
- Answer alarms and investigate disturbances
- Circulate among visitors, patrons, or employees to preserve order and protect property
Customer service/ cashier
KROGER
03.2013 - 01.2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishments
- Stock shelves, and mark prices on shelves and items
- Cash checks for customers
- Keep periodic balance sheets of amounts and numbers of transactions
- Issue trading stamps, and redeem food stamps and coupons
- Weigh items sold by weight to determine prices
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
- Supervise others and provide on-the-job training
- Sort, count, and wrap currency and coins
- Calculate total payments received during a time period, and reconcile this with total sales
- Request information or assistance using paging systems
Cashier
WAL-MART
02.2012 - 09.2012
Education
High School Diploma -
Lord botetourt high
Roanoke, VirginiaCDS Tractor Trailer Training
Roanoke, VA11.2019
Skills
Experience in Microsoft Office, Excel ,word and PowerPoint
- Good with working with customers and building relationships with customers
- GPS and Route Planning
- Order Picking and Processing
- Logging Paperwork
- Team Development
- Repair
- Commercial Driving Expertise
- Defensive driver training
- Class A Commercial Driver's License
- Vehicle inspections
- Cabling Layouts
- Troubleshooting Skills
- Device Installation
- Problem resolution
- delivery experience
Timeline
Grocery Delivery Driver
Ruan Transportation
09.2024 - 01.2025
Delivery Driver
PepsiCo
10.2023 - 09.2024
Truck Driver
Watsontowntrucking
10.2022 - 10.2023
Cable Technician
Mastec Advanced Technology
05.2022 - 08.2022
Driver
Red Classic Transit
11.2021 - 05.2022
Delivery Driver Helper
US Foods
07.2021 - 11.2021
P&D Driver
R&L Careers
06.2021 - 07.2021
Truck Driver
Cowan Systems
01.2021 - 06.2021
Truck Driver
Titus Transportation
06.2020 - 01.2021
Truck Driver
Lawrence Companies
01.2020 - 06.2020
Auto Glass Technician
Safelite Group Inc.
01.2019 - 08.2019
Account Manager
Encore Capital Group Inc.
10.2017 - 01.2019
Messenger
Brink\'s Inc
07.2017 - 09.2017
heat flatting
Dynax America
05.2017 - 06.2017
Cable Installation Technican
WCC CABLE
12.2016 - 04.2017
Security officer
G4S SECURITY SOLUTIONS
01.2015 - 11.2016
Security officer
ERIC SECURITY SOLUTIONS
01.2015 - 10.2015
Customer service/ cashier
KROGER
03.2013 - 01.2014
Cashier
WAL-MART
02.2012 - 09.2012
High School Diploma -
Lord botetourt high
CDS Tractor Trailer Training
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