Dedicated professional with proven skills in customer service, problem-solving, and guest engagement. Committed to enhancing service quality and team collaboration in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Pollards 107 South
Vinton, VA
04.2026 - Current
Provided excellent customer service by promptly serving food and beverages.
Assisted in maintaining cleanliness and organization of dining area.
Collaborated with kitchen staff to ensure timely order delivery.
Adapted to fast-paced environment while handling multiple tables efficiently.
Service Technician
C&B Material Handling
Roanoke, VA
02.2023 - 06.2025
Diagnosed and repaired material handling equipment, ensuring optimal performance and safety standards.
Conducted routine maintenance on forklifts and pallet jacks.
Parts Specialist
Homestead Material Handling
Roanoke, VA
08.2022 - 02.2023
Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Sales Associate
T-Mobile
Daleville, VA
08.2021 - 08.2022
Assisted customers in selecting mobile devices and plans based on individual needs.
Provided technical support for devices, enhancing customer satisfaction and retention.
Executed daily store operations, including inventory management and merchandising strategies.
Trained new sales associates on product knowledge and customer service best practices.