Joshua Drummond
Lynchburg
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged strong work ethic and attention to detail at Wendy's and Jcrew to improve service efficiency and cleanliness standards. My expertise in team collaboration and quality control significantly boosted operational productivity, demonstrating a commitment to excellence and a proactive approach to challenges.
Overview
2025
2025
years of professional experience
Work History
Water Paint
International Steel & Counterweights
Crew Member
Wendy's
05.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Forward Stockkeeper
Jcrew
04.2023 - 12.2023
- Optimized storage space utilization by rearranging merchandise according to size, weight, or frequency of use guidelines.
- Maintained accurate records of incoming shipments, ensuring seamless integration into the existing inventory system.
- Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
- Streamlined warehouse operations by implementing effective storage solutions and utilizing proper equipment for material handling tasks.
- Collaborated with team members to optimize warehouse layout, leading to better organization and easier access to products.
- Reduced order processing time by efficiently organizing stock and maintaining a clean, easily navigable warehouse space.
- Boosted overall efficiency through cross-training in other departmental roles, increasing flexibility during peak periods or staff shortages.
- Contributed to increased sales by maintaining optimal stock levels for high-demand items and promptly restocking shelves.
Education
GED -
Aec
Madison Heights Va Skills
- Cleanliness standards
- Food safety
- Excellent customer service
- Strong work ethic
- Order taking proficiency
- Beverage service
- Food allergy awareness
- Accurate money handling
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Verbal and written communication
- Decision-making
- Quality control
Timeline
Crew Member
Wendy's
05.2024 - Current
Forward Stockkeeper
Jcrew
04.2023 - 12.2023
Water Paint
International Steel & Counterweights
GED -
Aec
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