Joshua Ferguson
South Boston
Summary
Dynamic Critical Environment Technician at Microsoft with hands-on experience in BMS alarm troubleshooting and equipment maintenance. Proven track record in executing preventive maintenance and infrared inspections, ensuring reliability and safety. Highly dependable with exceptional relationship-building skills, committed to delivering quality results in high-pressure environments.
Overview
30
30
years of professional experience
11
11
Certifications
Work History
Critical Environment Technician
Microsoft
Boydton
05.2024 - Current
- Execute planned and break/fix maintenance on critical data center infrastructure following detailed MOPs.
- Accompany contractors to carry out planned maintenance on various equipment
- Utilize CMMS to record time on work orders and generate new work orders.
- Function as technical resource for UPS battery systems, assisting with replacements, diagnostics, and alarm troubleshooting on BTECH BMS platforms.
- Perform battery discharge testing and infrared thermographic inspections to detect reliability risks.
- Test and calibrated instruments to ensure accuracy and reliability of data.
Battery Technician
East Penn Manufacturing/Deka Services
Boydton
03.2022 - 05.2024
- Test Conductance and voltages of batteries and verified cabinet voltages in UPS and ELP systems following a detailed method statement, then provide a follow-up detailed report to Microsoft
- Support execution of significant battery refreshes in UPS and ELP systems.
- Identify and spot replace defective batteries in various systems
- Troubleshoot alarms on BMS for UPS systems.
- Execute infrared scanning of batteries, straps, and connections throughout discharges and report any temperature discrepancies.
- Extract discharge reports from Alber, BTECH, and Generex BMS systems.
- Removed outdated BMS to facilitate installation of new BMS
- Facilitate coordination and interaction with customer and field representatives to oversee all installation requirements.
- Analyze and interpret job specifications, drawings, and material lists.
Electrician and Plumber
Ferguson Plumbing & Electric
Vernon Hill
06.1996 - 05.2024
- Install and connect wiring and plumbing systems for new residential dwellings, shops, storage buildings, etc.
- Upgrade electrical service in older homes or buildings
- Troubleshoot faulty electrical issues
- Repair leaks in fixtures, water lines or drain lines
- Unclog drain lines in sinks, tubs or toilets
- Dismantle or replace existing fixtures requested by customer
- Troubleshoot water loss issues
- Install new well pumps, pressure tanks and water heaters
Machinist Specialist
BWX Technologies Inc.
Lynchburg
02.2006 - 04.2022
- Set up, operate, and monitor manual and CNC machine tools (lathes, mills, grinders) to produce parts to tight tolerances.
- Interpreted engineering drawings and specifications; calculated dimensions, tolerances, feeds, and speeds.
- Selected and installed tooling, fixtures, and cutting accessories; aligned and secured workpieces.
- Inspected finished parts using precision measuring instruments (micrometers, calipers) to ensure quality and compliance.
- Adjusted machining processes to meet tolerance, quality, and productivity standards.
- Collaborated with engineering to develop or revise procedures, tooling, and fixtures.
- Performed routine equipment maintenance and maintained production records and documentation.
Maintenance Technician
Bohler Uddeholm Specialty Metals
South Boston
02.2005 - 02.2006
- Perform installation, troubleshooting, preventive maintenance and repair of industrial and commercial machinery and equipment in accordance with discipline, following applicable Code requirements.
- Facilitated mechanical, electrical, and plumbing project advancements or alterations as authorized within discipline.
- Possess the ability to read and understand schematics, construction drawings, technical manuals, operating instructions, and associated literature.
- Maintain buildings and grounds, which may include mechanical and/or electrical work, troubleshooting, moving of heavy equipment, and fork truck/portable lift operation.
Farm Hand
F & F Farms
Vernon Hill
06.1996 - 05.2005
- Operate tractors and tractor-drawn machinery to plow, harrow and fertilize soil, or to plant, cultivate, spray and harvest crops
- Repair and maintain farm vehicles, implements, and mechanical equipment.
Education
Diploma - Precision Machining Technology
Danville Community College
Danville, VA05-2005
Skills
- Equipment maintenance
- BMS Alarm troubleshooting on BTECH systems
- Equipment calibration
- Battery testing
- Infrared inspections
- CMMS utilization
- Preventive maintenance
- Attention to detail
- Maintenance and repairs
- Diversity engagement
- Highly flexible, punctual, dependable, excellent relationship-building skills
- Proficient in Microsoft Word and Excel
Certification
NFPA 70E
Timeline
Critical Environment Technician
Microsoft
05.2024 - Current
Battery Technician
East Penn Manufacturing/Deka Services
03.2022 - 05.2024
Machinist Specialist
BWX Technologies Inc.
02.2006 - 04.2022
Maintenance Technician
Bohler Uddeholm Specialty Metals
02.2005 - 02.2006
Electrician and Plumber
Ferguson Plumbing & Electric
06.1996 - 05.2024
Farm Hand
F & F Farms
06.1996 - 05.2005
Diploma - Precision Machining Technology
Danville Community College