Joshua Hunt
Roanoke
Summary
Professional with experience in inventory management and customer service, demonstrating attention to detail through effective expiration date checking and product handling. Successfully monitored stock levels to prevent shortages, ensuring timely order fulfillment and maintaining a clean store environment. Collaborated with team members on special projects, enhancing operational efficiency while addressing customer inquiries and complaints with strong problem-solving skills. Proficient in utilizing point-of-sale systems for transaction processing, contributing to high customer satisfaction rates through effective communication and support.
Efficient Curbside Shopper with relevant experience in retail and customer service. Demonstrated strengths include organization, multitasking, and time management. Skilled at maintaining order accuracy while shopping for multiple customers concurrently. Noted for creating positive customer experiences, problem-solving skills and ability to work independently or as part of team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Curbside Shopper
Sams Club
Roanoke
10.2024 - Current
- Monitored inventory levels of commonly ordered items to prevent out-of-stock situations.
- Ensured that all perishable food items such as produce were handled properly.
- Checked expiration dates on items prior to placing them in customer's cart and bag.
- Loaded items into carts or bags for customers according to their order requirements.
- Notified management of any damaged or expired products found in store.
- Communicated any discrepancies between customer orders and what was picked up to management.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
Front End Associate
Kroger
Roanoke
08.2021 - 10.2024
- Processed customer transactions and provided excellent customer service.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Greeted customers and provided assistance with product selection.
- Answered incoming calls promptly, providing accurate information about products and services.
- Collaborated closely with coworkers on special projects or tasks as assigned by manager.
- Stocked shelves with new inventory according to established guidelines.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Assisted in organizing merchandise displays on the sales floor.
- Greeted customers warmly upon arrival and identified their needs.
- Processed returns and exchanges according to store policies.
- Maintained a clean, organized and inviting store environment.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
Skills
- Inventory management
- Order fulfillment
- Expiration date checking
- Product handling
- Barcode scanning
- Team collaboration
- Problem solving
- Attention to detail
- Conflict resolution
- Microsoft powerapps
- Microsoft forms
- Microsoft teams
- Verbal and written communication
- System troubleshooting
- Customer service
- Cash handling
- Product knowledge
- Return processing
- Effective communication
- Time management
- Empathy and patience
- Problem-solving
- Customer response
- Analytical thinking
- Active listening
- Multitasking and organization
- Microsoft windows and office
- Safety compliance
- Adaptability
- Positive attitude
- Valid Driver's license
- Responsible driver
- Punctual and reliable
- Dependable and reliable
- Local delivery
- Safe driving
- Heavy lifting
- Clean driving record
- Safe driving record
- Loading and unloading
- GPS navigation
- Order picking and processing
- Physical stamina
- Excellent sense of direction
- Defensive driving
- Quality assurance
- Courteous and polite demeanor
- Weather adaptability
Affiliations
- Hiking
- Legos
- Sightseeing
- travel
Certification
- Drivers License
Languages
English
Professional
Timeline
Curbside Shopper
Sams Club
10.2024 - Current
Front End Associate
Kroger
08.2021 - 10.2024