Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Joshua Jefferies

Carrollton

Summary

Dynamic PT Produce Sales Associate with a proven track record at Food Lion, enhancing customer engagement and satisfaction. Excelled in produce handling and negotiation tactics, significantly increasing revenue through strategic product promotion and personalized service. Demonstrated exceptional ability in maintaining store presentation and fostering customer loyalty, contributing to a positive shopping experience.

Overview

2
2
years of professional experience

Work History

PT Produce Sales Associate

Roberto F. Rivera
12.2022 - Current
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Associate of Applied Science - Engineering

Tidewater Community College
Portsmouth, VA
05-2026

Skills

  • Negotiation tactics
  • Produce handling
  • Opening and closing duties
  • Performance tracking
  • Cleaning and sanitizing
  • Product promotion
  • Customer engagement
  • Product presentation
  • Stock rotation
  • Waste reduction
  • Display maintenance
  • Stock replenishment

Timeline

PT Produce Sales Associate

Roberto F. Rivera
12.2022 - Current

Associate of Applied Science - Engineering

Tidewater Community College
Joshua Jefferies