Joshua Jones
Newport News
Summary
Highly adaptable and problem-solving professional seeking the Records Team Leader, where I can demonstrate my problem solving and strong communication skills. I bring 4 years of organizational and communication skills from working as a Office Assistant in the Warrants Unit in the Hampton Police Department and I have a Bachelor of Science in Criminology and a minor in Forensic Science.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Assistant
Hampton Police Department
Hampton, VA
04.2022 - Current
- Handling sensitive information and data entry in a timely manner
- Maintaining the records and paperwork
- Interacting with Civilians and Officers when they had questions in regards to Warrants
- Meeting deadlines in a timely manner when entering the paperwork
- Training and teaching new office assistants in the policies and procedures of the Unit
- Interacting with other Jurisdictions when in regards to warrant paperwork
Desk Assistant
LJ Transportation
06.2018 - 04.2020
- Organized and created schedules for drivers
- Communicated with drivers to make sure members made their appointments on time
- Optimized files and receipt records by organizing them efficiently and generating weekly and monthly reports.
- Troubleshooted issues and concerns that arise from day-to-day operations.
- Maintained a Fleet of Vehicles insuring they passed daily inspections and were safe to operate.
- Served as an office manager ensuring the main office was supplied.
- Completed request at the direction of the owner-manager and ensured work was done in a timely manner.
Education
Bachelor of Science - Criminology, Forensic Science
George Mason University
12-2021
Highschool Diploma - undefined
Woodside Highschool
06-2017
Skills
- ADAPTABLE
- I’m highly adaptable, I’m able to adjust when a challenge arises and make quick decisions when a plan changes
- COMMUNICATION
- I’m very fluent in communicating with others especially because in my current job having to maintain consistent communication within my warrants unit I have interpersonal skills and know how to connect with others
- STRATEGIC PLANNING
- I can identify strategies to implement time sensitive goals While supporting to mission and values of my employer
- DATA ENTRY
- From entering Warrants and protective orders, I have the ability enter data in a accurate and timely manner while meeting deadlines
- LEADERSHIP
- I have gained leadership and team bonding skills from being able to train my coworkers within the Warrants Unit on policies and procedures And by being able to add in new procedures to make our unit more efficient and productive
- PROBLEM SOLVING
- I'm quite proficient in demonstrating problem solving skills from having to resolve problems like locating missing paperwork, managing the heavy workload, interacting with upset citizens calling about paperwork
Certification
VCIN and NCIC Certified
CPR Certiied
Timeline
Office Assistant
Hampton Police Department
04.2022 - Current
Desk Assistant
LJ Transportation
06.2018 - 04.2020
Highschool Diploma - undefined
Woodside Highschool
Bachelor of Science - Criminology, Forensic Science
George Mason University