Joshua Smith
Sterling,VA
Summary
Accomplished Director of Building Automation and Integration at CoreSite, adept in strategic planning and relationship building. Excelled in enhancing productivity by implementing innovative solutions and fostering cross-functional collaboration. Proven track record in operations management and project coordination, significantly improving decision-making processes and operational efficiency.
Overview
12
12
years of professional experience
Work History
Director of Building Automation and Integration
CoreSite
01.2016 - Current
- Implemented performance metrics for consistent evaluation and improvement.
- Streamlined workflows to boost productivity across multiple functions.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Operations Technician
CoreSite
01.2013 - 01.2016
- Resolved technical issues, improving user experience for internal and external clients.
- Leveraged ticketing systems to manage support requests, enhancing response efficiency.
- Conducted system maintenance, ensuring optimal performance for critical operations.
- Analyzed workflows, identifying inefficiencies and optimizing operational processes.
Education
Associate of Science - General Studies
Northern Virginia Community College
Annandale, VASkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Operations management
- Project management
- Creativity and innovation
- Strategies and goals
- Project coordination
Timeline
Director of Building Automation and Integration
CoreSite
01.2016 - Current
Operations Technician
CoreSite
01.2013 - 01.2016
Associate of Science - General Studies
Northern Virginia Community College
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