Joshua Williams
Manassas
Overview
4
4
years of professional experience
Work History
Control Room Supervisor
Securitas Security Services USA
Leesburg
09.2024 - Current
- Monitored security operations and ensured compliance with company protocols.
- Coordinated communication between security personnel and management teams.
- Trained new staff on security procedures and emergency response protocols.
- Managed incident reports and maintained accurate records of activities.
- Assisted in developing training materials for ongoing staff development.
- Conducted investigations into suspicious activity reported by staff or customers.
- Performed regular maintenance checks on all security systems and equipment.
- Responded quickly and effectively to emergency situations, ensuring appropriate action is taken.
- Monitored security cameras, alarms and surveillance systems to detect potential threats.
Floor Staff Member
Regal Cinemas
Manassas
07.2022 - 07.2024
- Maintained cleanliness of lobby, theaters, and restrooms throughout shifts.
- Operated point-of-sale systems for transactions and customer service.
- Collaborated with management to address customer inquiries and concerns.
- Participated in training new staff on operational procedures and safety protocols.
Cashier
Giant Food
Manassas
10.2021 - 02.2022
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and debit transactions accurately.
- Collaborated with team members to ensure smooth operations.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
Biology
Northern Virginia Community College, M, Va
Manassas, VA01-2027
High School Diploma -
Unity Reed High School
8820 Rixlew Manassas Va06-2023
Skills
- Customer service
- Problem solving
- Effective communication
- Incident reporting
- Control room operations
- Safety protocols adherence
- Written communication
Accomplishments
- Securitas employee of the month
- Honor roll student
Timeline
Control Room Supervisor
Securitas Security Services USA
09.2024 - Current
Floor Staff Member
Regal Cinemas
07.2022 - 07.2024
Cashier
Giant Food
10.2021 - 02.2022
Biology
Northern Virginia Community College, M, Va
High School Diploma -
Unity Reed High School