Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Josiah Davidson

Lynchburg

Summary

I am currently enrolled in college as a finance major, and I strongly believe that some experience in the financial sector is what I need. I would greatly appreciate the opportunity to work here to receive a better education on how finance works in a real-life setting.

Overview

3
3
years of professional experience

Work History

Host

East Coast Wings + Grill
Lynchburg
06.2024 - Current
  • Communicated effectively with servers and kitchen staff for smooth operations.
  • Managed waitlists efficiently during peak hours to optimize seating.
  • Answered phone calls and provided accurate information about menu items.
  • Assisted in training new hosts on company procedures and guest interactions.
  • Handled guest inquiries and resolved minor issues promptly to ensure comfort.
  • Provided customers with accurate wait times and monitored waiting list.

Customer Service Representative

Food Lion
Lynchburg
01.2023 - 06.2024
  • Assisted customers with inquiries regarding products and services.
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed transactions accurately using the company's point-of-sale system.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Excelled in exceeding daily credit card application goals.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Provided top quality control and eliminated downtime to maximize revenue.

Education

Bachelor of Science - Finance

Virginia Commonwealth University
Richmond, VA
05-2029

Associate of Science - Finance

Central Virginia Community College
Lynchburg, VA
05-2027

Skills

  • Customer service
  • Problem solving
  • Effective communication
  • Marketing fundamentals
  • Telephone reception
  • Strong interpersonal skills
  • Task prioritization
  • Professional appearance
  • Multitasking proficiency
  • Workflow optimization

Affiliations

When I'm not studying for school, I enjoy reading books about finance, investment, economics, and even philosophy.

References

References available upon request.

Timeline

Host

East Coast Wings + Grill
06.2024 - Current

Customer Service Representative

Food Lion
01.2023 - 06.2024

Bachelor of Science - Finance

Virginia Commonwealth University

Associate of Science - Finance

Central Virginia Community College

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Josiah Davidson