Josiah Everly
Alexandria
Summary
Dynamic leader with expertise in strategic planning, team development, and operational efficiency. Proven track record in driving cross-functional initiatives and enhancing service quality, resulting in significant growth and client satisfaction.
Accomplished professional with a focus on team leadership and integrity. Skilled in mentoring emerging leaders and enhancing operational efficiency, dedicated to driving strategic initiatives that align with organizational goals.
Overview
49
49
years of professional experience
Work History
Consultant
Service Corporation International
Houston, TX
01.2024 - Current
- Analyzed client needs to develop tailored solutions for diverse service offerings.
- Collaborated with cross-functional teams to improve community outreach and build brand awareness
- Conduct community based seminars focusing on planning ahead and changing consumer preferences
Managing Director
Service Corporation International
Houston, TX
01.2014 - 12.2024
- Led strategic initiatives to enhance operational efficiency across multiple service locations.
- Developed and implemented training programs to improve staff performance and service quality.
- Oversaw budget management, ensuring alignment with organizational goals and profitability targets.
- Fostered partnerships with community organizations to expand service offerings and reach new clients.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Oversaw successful acquisition and integration of competitor, significantly increasing market presence and product diversity.
- Analyzed market trends to inform strategic planning and drive business growth opportunities.
- Mentored emerging leaders within the organization, promoting professional development and succession planning efforts.
Vice President of Operations
Stewart Enterprises Inc
New Orleans, LA
06.2012 - 12.2013
- Streamlined operational processes to enhance efficiency and productivity across multiple departments.
- Led cross-functional teams to implement strategic initiatives, driving organizational growth and performance improvements.
- Developed and monitored key performance indicators to assess operational effectiveness and guide decision-making.
- Collaborated with senior leadership to formulate long-term operational strategies aligned with corporate objectives.
- Mentored operations managers, fostering professional development and improving team performance metrics across divisions.
- Directed quality assurance programs ensuring compliance with industry standards and enhancing customer satisfaction outcomes.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
- Developed strategic plans that aligned with organizational goals, ensuring long-term growth and sustainability.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
Senior Sales Executive
Stewart Enterprises Inc
New Orleans, LA
03.2007 - 05.2012
- Led strategic sales initiatives to enhance client acquisition and retention.
- Mentored junior sales staff, fostering a culture of continuous learning and development.
- Implemented data-driven decision-making processes to optimize sales performance metrics.
- Created tailored presentations and proposals that addressed client needs effectively.
- Conducted regular training sessions on product knowledge and sales techniques for team members.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Utilized multiple marketing strategies to improve profitability.
- Managed complex sales cycles for private mausoleum, navigating various decision-makers within families to secure successful deals.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Streamlined internal processes by working closely with operations teams, leading to increased efficiency within the organization.
- Analyzed market trends to identify new business opportunities and inform sales strategies.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
Vice President of Preneed Funeral Sales
Stewart Enterprises Inc
New Orleans, LA
08.2002 - 02.2007
- Led strategic initiatives to enhance organizational efficiency and drive preneed sales growth nationally.
- Developed and implemented relationships with third part organizations that improved sales efficiency and overall growth.
- Directed cross-functional teams to align project goals with corporate objectives.
- Analyzed market trends to inform business strategy and competitive positioning.
Vice President of Administration and Operations
Stewart Enterprises Inc - Mid Atlantic Region
Washington DC
01.1999 - 07.2002
- Led strategic initiatives to enhance organizational effectiveness and operational efficiency.
- Oversaw budgeting processes, ensuring alignment with organizational goals and resource allocation.
- Streamlined administrative procedures, improving workflow and reducing operational bottlenecks.
- Mentored senior staff, fostering leadership development and enhancing team performance.
- Collaborated with cross-functional teams to align administration strategies with business objectives.
- Ensured compliance with federal, state, and local regulations by staying abreast of legislative changes and implementing appropriate policies.
- Championed process improvement initiatives to enhance overall departmental efficiency and effectiveness.
Vice President of Funeral Operations and Sales
Stewart Enterprises Inc - Mid Atlantic Region
Washington DC
06.1996 - 08.1999
- Directed strategic initiatives to enhance operational efficiency across multiple locations.
- Implemented data-driven decision-making processes that improved overall performance metrics.
- Mentored senior management team, fostering leadership development and succession planning.
- Spearheaded market analysis efforts to identify growth opportunities and competitive advantages.
- Developed comprehensive training programs for staff, enhancing skillsets and productivity levels.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Increased company growth through collaboration with sales and marketing departments.
Preneed Funeral Sales Manager
Stewart Enterprises Inc
Washington DC
05.1990 - 05.1996
- Developed and implemented sales strategies to enhance market penetration and revenue growth.
- Led team in achieving quarterly sales targets through effective training and performance management.
- Analyzed market trends to identify new business opportunities and inform strategic planning.
- Built successful sales teams across five states
- Developed budgets, performance goals, and marketing programs to drive preneed sales growth
- Hired and trained a functional management team that increased sales across our funeral home network
Preneed Sales Manager
Everly Funeral Homes
Alexandria, VA
07.1987 - 04.1990
- Built and led sales team to exceed quarterly targets through strategic planning and execution.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Fostered relationships with local businesses, increasing referral rates and community presence.
Funeral Director
Everly Funeral Homes
Alexandria, VA
03.1986 - 06.1987
- Coordinated funeral services, ensuring respectful and personalized experiences for families.
- Managed logistics for memorial services, overseeing transportation and setup of venues.
- Maintained relationships with local organizations, fostering partnerships to expand service offerings.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
Apprentice Funeral Director
Everly Funeral Homes
Fairfax, VA
01.1980 - 01.1985
- Assisted in embalming procedures under supervision to preserve bodies according to industry standards and family wishes.
- Assisted in maintaining company records, such as client files, ensuring that documents were up-to-date and easily accessible for staff members.
- Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
- Maintained a clean and welcoming visitation area, allowing families to grieve and remember their loved ones in a comforting space.
- Coordinated logistics for transportation of remains, ensuring timely and respectful transport to the desired destination.
- Collaborated with the funeral director to ensure smooth and efficient operation of daily services, resulting in positive feedback from clients.
Lawn Service
Self-Employed
Alexandria, VA
06.1977 - 08.1980
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holidays.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Bachelor of Science -
Bachelor of Science - Business Administration And Management
University of New Orleans
New Orleans05-2005
Associate of Science - Mortuary Science
Gupton Jones College of Mortuary Science
Atlanta, GA02-1986
No Degree - Financial Management
George Mason University
Fairfax, VA01-1984
High School Diploma -
St. Stephens High School
Alexandria, VA05-1980
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Analytical thinking
- Strategic planning
- Project leadership
- Goal setting
- Integrity and honesty
Accomplishments
Past-President - Northern Virginia Funeral Directors Association
Board of Directors - American Heart Association
Board of Directors - Virginia Funeral Director's Association
Board of Directors - Southern Cemetery, Cremation and Funeral Director's Association
Past-President - Southern Cemetery, Cremation and Funeral Director's Association
Affiliations
- Rotary International
- Southern Cemetery, Cremation and Funeral Association
Timeline
Consultant
Service Corporation International
01.2024 - Current
Managing Director
Service Corporation International
01.2014 - 12.2024
Vice President of Operations
Stewart Enterprises Inc
06.2012 - 12.2013
Senior Sales Executive
Stewart Enterprises Inc
03.2007 - 05.2012
Vice President of Preneed Funeral Sales
Stewart Enterprises Inc
08.2002 - 02.2007
Vice President of Administration and Operations
Stewart Enterprises Inc - Mid Atlantic Region
01.1999 - 07.2002
Vice President of Funeral Operations and Sales
Stewart Enterprises Inc - Mid Atlantic Region
06.1996 - 08.1999
Preneed Funeral Sales Manager
Stewart Enterprises Inc
05.1990 - 05.1996
Preneed Sales Manager
Everly Funeral Homes
07.1987 - 04.1990
Funeral Director
Everly Funeral Homes
03.1986 - 06.1987
Apprentice Funeral Director
Everly Funeral Homes
01.1980 - 01.1985
Lawn Service
Self-Employed
06.1977 - 08.1980
Bachelor of Science -
Bachelor of Science - Business Administration And Management
University of New Orleans
Associate of Science - Mortuary Science
Gupton Jones College of Mortuary Science
No Degree - Financial Management
George Mason University
High School Diploma -
St. Stephens High School