Summary
Overview
Work History
Education
Skills
Timeline
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Josiah Hagerman

Falls Mills

Summary

Dynamic professional with a proven track record at Divine Symmetry, excelling in quality assurance and process optimization. Recognized for exceptional attention to detail and customer service, consistently meeting production goals while enhancing client relationships. Skilled in maintaining accurate records and ensuring order accuracy, contributing to overall operational efficiency.

Overview

1
1
year of professional experience

Work History

Blow Mold Technician

Divine Symmetry
04.2025 - 08.2025
  • Enhanced product quality by conducting regular inspections of molded components for defects.
  • Consistently met tight deadlines through effective communication with team members and efficient task prioritization.
  • Contributed to process improvement efforts, identifying areas for optimization within the blow molding department.
  • Sustained an organized workspace for increased efficiency during mold setup and changeovers.
  • Documented all maintenance activities, maintaining accurate records for future reference and analysis.
  • Collaborated with production team members to meet or exceed daily production goals consistently.

Cashier / Gun Barn

Rural King
10.2024 - 02.2025
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Online Personal Shopper

Walmart
03.2024 - 09.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.

Education

CSC - Mechatronics

Southwest Virginia Community College
Cedar Bluff, VA

High School Diploma -

Abeka Academy
Pensacola, FL

Skills

  • Attention to detail
  • Customer service
  • Planning and organization
  • Decision-making
  • Customer relations
  • Relationship building
  • Flexible schedule
  • Verifying order accuracy
  • Payment processing
  • Product knowledge
  • Product expertise

Timeline

Blow Mold Technician

Divine Symmetry
04.2025 - 08.2025

Cashier / Gun Barn

Rural King
10.2024 - 02.2025

Online Personal Shopper

Walmart
03.2024 - 09.2024

CSC - Mechatronics

Southwest Virginia Community College

High School Diploma -

Abeka Academy

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Josiah Hagerman