Josthin Villavicencio
Alexandria
Summary
Sales representative with proven communication and customer service expertise. Customized sales strategies resulted in increased client satisfaction and significant revenue growth.
Overview
4
4
years of professional experience
Work History
Sales Representative
Saros Inc
Tysons Corner
05.2025 - 06.2025
- Demonstrated product features and benefits to improve customer knowledge and satisfaction.
- Collaborated with team members to maintain a positive sales environment.
- Conducted market research to identify trends and customer preferences.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Camp Counselor
Little Ambassadors Academy
Arlington
06.2024 - 08.2024
- Supervised daily activities for campers, ensuring safety and engagement.
- Facilitated group games and team-building exercises to promote collaboration.
- Assisted with meal preparation and distribution during camp sessions.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Retail Sales Associate
Pacsun
Tysons Corner
11.2022 - 08.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Handled customer complaints in a professional manner.
- Organized merchandise displays to enhance customer shopping experience.
Retail Sales Associate
Party City
Falls Church
07.2021 - 10.2022
- Assisted customers in selecting party supplies for various events.
- Organized merchandise displays to enhance customer shopping experience.
- Collaborated with team members to achieve store goals and maintain efficiency.
- Conducted routine cleaning and maintenance of the sales floor area.
- Processed customer transactions efficiently at a busy retail location.
Education
Bachelor Of Science (BS) - Communications
James Madison University
Harrisonburg, VA05-2027
High School Diploma -
Justice High School
Falls Church, VA06-2023
Skills
- Effective communication
- Customer service and support
- Team collaboration
- Event coordination
- Sales strategies
- Visual merchandising
- Time management
- Negotiation skills
- Microsoft Office proficiency
- Critical thinking
- Leadership abilities
- Business administration
- Business development
- Strategic planning
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
Academic Achievements
Affiliations
Reselling Business
Timeline
Sales Representative
Saros Inc
05.2025 - 06.2025
Camp Counselor
Little Ambassadors Academy
06.2024 - 08.2024
Retail Sales Associate
Pacsun
11.2022 - 08.2023
Retail Sales Associate
Party City
07.2021 - 10.2022
Bachelor Of Science (BS) - Communications
James Madison University
High School Diploma -
Justice High School