Josue Escobar Menendez
Leesburg
Summary
Dynamic supervisor with a proven track record at Best Buy, enhancing team productivity through effective operations management and staff training. Leveraged analytical thinking and problem-solving skills to elevate customer satisfaction and streamline workflows, resulting in a more efficient department. Committed to fostering a culture of excellence and achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Best Buy
05.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Sales Associate
Gap Factory
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor - Cyber Security
Northern Virginia Community College
Sterling, VAHigh School Diploma -
Heritage High School
Leesburg, VA05.2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Analytical thinking
- Operations management
- Software experience
- Business administration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor
Best Buy
05.2023 - Current
Sales Associate
Gap Factory
05.2021 - 08.2021
Bachelor - Cyber Security
Northern Virginia Community College
High School Diploma -
Heritage High School
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