Jourdan Reevely Joseph
Alexandria
Summary
Dynamic professional with 8+ years of experience in sales and management, seeking to transition into IT. Adept at problem-solving, customer relations, and developing strategic solutions. Recently focused on leveraging transferable skills like project management, data analysis, and technical problem-solving to build a foundation in IT. Passionate about learning new technologies and creating efficient, customer-centric systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager/Buyer
Shoe MGK
01.2017 - Current
- Company Overview: Successfully established a franchise selling high quality all-purpose shoe cleaner, products and services
- Grossed approximately $20K to $30K in sales per month
- Operated in major cities such as Houston, TX, Orlando, and Tampa, FL.
- Set up mall kiosks in high-end areas
- Interviewed, hired and terminated employees as needed
- Performed evaluations, trained and coached employees in sales and marketing
- Oversaw all financial competency of the company including payroll, expenses, reconciled transactions, banking and daily deposits
- Purchased all store products
- Reviewed shipping manifest against products received
- Completed pricing and weekly specials
- Facilitated weekly sales meetings with employees to create effective sales and marketing techniques and reviewed weekly sales goals reports
- Ensured employees were given tools and training needed to carry out and obtain successful sales goals given daily, weekly, and monthly
- Maintained customer retention due to excellent customer service skills
Education
Associate of Business Administration - Classes
Prairie View A&M University
Prairie View, TX01-2019
Skills
- Business management & development
- Strategic and tactical planning
- Customer relations & Services
- Sales & Marketing strategies
- Budget and Finances
- Exceeding sales goals
- Product and sales knowledge
- Independent problem solver
- Hourly shift management
- Personnel development
- Loss prevention
- Staff management
Certification
Technical Support Fundamentals
Timeline
Store Manager/Buyer
Shoe MGK
01.2017 - Current
Associate of Business Administration - Classes
Prairie View A&M University
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