Jovaughn Baker

Proficient leader with a proven track record in fostering high-performing sales teams through strategic development initiatives. Skilled in driving revenue growth and enhancing operational efficiency across diverse industries. Expertise includes over 10 years in leadership coaching, talent development, and implementing innovative sales strategies to achieve business objectives. Adept at cultivating strong client relationships and leveraging market insights to drive competitive advantage. Seeking opportunities to apply leadership development expertise and sales acumen to drive organizational success.

• Leadership Academy Dean/Founder, Mason Memorial, Norfolk, VA, 12/01/23, Present, Develops a curriculum focused on leadership development, ethics, and community engagement., Collaborates with stakeholders to ensure alignment with educational standards and goals., Monitors student progress and supports initiatives for academic and personal growth., Increases enrollment in Leadership Academy by developing innovative recruitment strategies., Creates a mentorship program that enhances student leadership skills and community involvement., Builds reputable partnerships with local businesses and organizations to provide real-world leadership experiences for students.
• Store Manager, Chanello's Pizza, Norfolk, VA, 08/01/23, 12/01/23, Oversaw day-to-day operations, ensuring efficient workflows in the kitchen and front-of-house., Managed inventory, ordered supplies, and maintained quality control standards for food preparation., Recruited trained, and supervised restaurant staff; conducted performance evaluations., Budgeted and monitored sales, expenses, and profitability by forming marketing strategies., Ensure compliance with health and safety regulations and oversee food safety practices and staff training.
• Shipyard Coordinator, Tecnico Corporation, Chesapeake, VA, 01/01/23, 08/01/23, Collaborated with cross-functional teams to develop detailed project plans, including timelines and budgeting., Monitored project progress, maintained accurate records, and ensured adherence to safety protocols., Conducted safety inspections and promoted a safety-first culture among staff and contractors., Addressed quality issues promptly, took corrective actions, and monitored project expenditures.
• Office/ Sales Manager, Four Points by Sheraton, Virginia Beach, VA, 12/01/03, 06/01/24, Manage daily front office operations, including guest check-in/check-out, reservations, and guest inquiries., Ensure excellent customer service standards are maintained and resolve guest issues promptly by using conflict resolution techniques., Monitor room availability and coordinate with housekeeping and maintenance teams., Enhanced guest satisfaction scores by implementing personalized check-in procedures., Streamlined reservation system, reducing check-in time by 20%.
• General Manager/Shift Manager, Mar-Mal McDonald's, Auburn, AL, 06/01/19, 07/01/20, Instituted waste reduction strategies and revenue development initiatives., Created staff schedules, organized and oversaw assignments, and introduced quality assurance practices.