Joy Bastawros
Vienna
Summary
Psychology graduate with a concentration in Clinical Psychology and a Minor in Neuroscience, seeking to pursue a Master's in Clinical Mental Health Counseling at Liberty University. Experienced in client support, healthcare, and organizational leadership through roles in therapy, law, and medical settings. Dedicated to fostering resilience, providing compassionate care, and promoting mental well-being in diverse communities through evidence-based counseling practices.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Metropolitan Pediatrics
09.2022 - Current
- Provided direct patient care, including vaccines, blood work, and diverse medical support.
- Trained staff in lab procedures, front desk operations, and triage to enhance teamwork.
- Managed front desk duties: insurance verification, scheduling, billing, and patient inquiries.
- Developed active listening, problem-solving, organization, and cultural sensitivity skills applicable to mental health counseling.
Legal Intern
Fayad Law Office
03.2020 - 08.2022
- Assisted attorneys with case preparation, document management, and client communication.
- Guided clients through complex legal processes, strengthening communication under stress.
- Conducted research, organized case files, and contributed to team discussions.
- Gained transferable skills in active listening, professionalism, and working with diverse populations.
Education
Bachelor of Science - Psychology, Concentration in Clinical Psychology; Minor in Neuroscience
George Mason University
Fairfax, VA12.2025
Skills
- Active Listening & Empathy
- Confidentiality & Ethical Practice (HIPAA compliance)
- Patient & Client Support
- Communication & Interpersonal Skills
- Conflict Resolution & Problem-Solving
- Organizational & Time Management
- Leadership & Team Collaboration
- Cultural Sensitivity & Diversity Awareness
- Training & Mentorship
Accomplishments
- Recognized for going above and beyond the call of duty.
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
Languages
Arabic
Professional Working
English
Full Professional
Timeline
Medical Assistant
Metropolitan Pediatrics
09.2022 - Current
Legal Intern
Fayad Law Office
03.2020 - 08.2022
Bachelor of Science - Psychology, Concentration in Clinical Psychology; Minor in Neuroscience
George Mason University
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