Hardworking employee focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
5
5
years of professional experience
Work History
Treatment Coordinator
Virginia Dental Solutions
08.2021 - 01.2025
Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Explained treatment choices to patients and helped determine best options.
Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
Communication ambassador
Hunters woods at trails edge
11.2020 - 07.2021
Welcomed each individual entering facility and offered assistance finding destination
Accepted incoming mail and packages and routed to appropriate staff
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Receptionist
Pal Family Dentistry
07.2020 - 11.2020
Kept reception area clean and neat to give visitors positive first impression.
Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Helped patients complete necessary medical forms and documentation.
Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Key Holder
Paper Source
11.2019 - 07.2020
Oversaw store opening and closing functions and managed task delegation
Maintained store appearance and safety through consistent store recovery and sanitizing protocols
Helped resolve checkout problems and delays, including checking prices and issuing rain checks for out-of-stock sale items
Education
High School Diploma -
South Lakes High School
Reston, Va
Skills
Phone and email etiquette
Excellent multitasking capability
Punctual and reliable
Patient scheduling
Office organization
Timeline
Treatment Coordinator
Virginia Dental Solutions
08.2021 - 01.2025
Communication ambassador
Hunters woods at trails edge
11.2020 - 07.2021
Receptionist
Pal Family Dentistry
07.2020 - 11.2020
Key Holder
Paper Source
11.2019 - 07.2020
High School Diploma -
South Lakes High School
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