Joyce Choi
Centreville
Summary
Highly motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Boxlunch
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build loyalty.
Hostess
Outback Steakhouse
03.2021 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
High School Diploma -
Centreville High School
Clifton, VA06.2021
Skills
- Sales Expertise
- Fast learner
- Customer Service
- Verbal and Written Communication
- Quick problem solving
Timeline
Sales Associate
Boxlunch
11.2022 - Current
Hostess
Outback Steakhouse
03.2021 - 07.2021
High School Diploma -
Centreville High School
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