Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Joyce Williams

Joyce Williams

Chesapeake

Summary

Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hardworking by peers, I can be relied upon to help your team achieve its goals. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Sentara Pace
Norfolk
09.2023 - Current
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
  • Performed assignments as determined by the supervisor.

Student Intern

Ahima
Chesapeake
01.2025 - 05.2025
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Identified needs of customers promptly and efficiently.
  • Worked closely with human resources to support employee management and organizational planning.

Internship Student

Sentara
Virginia Beach
08.2024 - 10.2024
  • Identified opportunities for process improvements and developed action plans accordingly.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.

Certified Nursing Assistant

Autumn Care of Chesapeake
Chesapeake
10.2022 - 10.2024
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.

Cashier

Krogers
Virginia Beach
03.2021 - 04.2022
  • Worked both independently and within a team environment with focus and high attention to detail.
  • Communicated with others, demonstrating strong verbal and written communication skills.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

Certified Nursing Assistant

Westminster Canterbury
Virginia Beach
12.2018 - 06.2021
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.

Certified Nursing Assistant

Greenbrier Regional Medical Center
Chesapeake
06.2007 - 09.2020
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.

Education

Health Information Management - Medical Billing&Coding Candidate

Tidewater Community college
Virginia Beach, Va
05.2025

High School Diploma -

Whiteville High School
Whiteville, NC
06.1993

Skills

  • Customer Service
  • Team collaboration
  • Patient record management
  • Regulatory compliance
  • Healthcare documentation
  • Effective communication
  • Medical records
  • Scheduling of employees
  • Making appointments and setting up transportation
  • Experience in documenting in Epic
  • First aid certification
  • Excellent communication

Certification

  • Certified Coding Specialist (in progress)
  • Registered Health Information Technician (in progress)

References

References available upon request

Timeline

Student Intern

Ahima
01.2025 - 05.2025

Internship Student

Sentara
08.2024 - 10.2024

Certified Nursing Assistant

Sentara Pace
09.2023 - Current

Certified Nursing Assistant

Autumn Care of Chesapeake
10.2022 - 10.2024

Cashier

Krogers
03.2021 - 04.2022

Certified Nursing Assistant

Westminster Canterbury
12.2018 - 06.2021

Certified Nursing Assistant

Greenbrier Regional Medical Center
06.2007 - 09.2020

Health Information Management - Medical Billing&Coding Candidate

Tidewater Community college

High School Diploma -

Whiteville High School
Joyce Williams