JUAN CORTEZ
Carrollton
Overview
14
14
years of professional experience
Work History
ISR IT Integration Specialist (Contractor)
FGS
Hampton
06.2025 - Current
- Enhanced interoperability across classified communication systems by identifying and closing integration gaps, improving coordination between distributed ISR mission elements.
- Maintained 100% uptime for classified VTC operations, eliminating mission disruption risk during high-visibility command engagements.
- Advised Technical Director and A6 by translating complex technical limitations into actionable recommendations for system modernization.
- Led integration and sustainment efforts across multiple sites, enhancing mission support consistency and minimizing implementation delays.
- Supported 480th ISRW by providing critical technical expertise and operational insights.
Audiovisual Production Specialist (GG-12)
US Government
Hampton
03.2020 - 06.2025
- Improved reliability and stability of mission communication systems through root cause analysis and targeted enhancements, supporting mission effectiveness.
- Streamlined mission support delivery by investigating system misuse and implementing mitigation strategies, reducing response times and improving operational efficiency.
- Provided secure technical briefings for senior leadership, facilitating informed decision-making on IT integration and cybersecurity initiatives.
- 480th ISRW
Secure Video Teleconference (SVTC) Coordinator
FGS
La Plata
09.2017 - 03.2020
- Improved interoperability across teams by coordinating system integration into operational workflows.
- Coordinated system integration into operational workflows, enhancing interoperability across teams.
- Engaged stakeholders to align user requirements with system capabilities, facilitating effective onboarding and training.
Program Development Lead - Airman Resiliency Team (ART)
USAF
Hampton
01.2012 - 11.2017
- Led a cross-functional team to develop and implement a new enterprise-wide Airman resiliency initiative, addressing a critical support gap.
- Authored foundational program documents, including Air Force Instruction (AFI), Concept of Operations (CONOPS), and white papers, securing leadership approval for Airman resiliency initiative.
- Applied Risk Management Framework (RMF) principles to identify and mitigate operational risks, facilitating authorization and implementation processes.
- Established continuous monitoring framework ensuring sustained program effectiveness and identifying opportunities for program improvements.
Education
Master of Arts - Human Services
University of Arizona
01-2026
Bachelor of Arts - Human Services
University of Arizona
01-2021
Skills
- Mission systems integration
- IT integration
- IT project management
- Systems modernization
- Regulatory compliance
- Risk framework
- Integration methodologies
- IT troubleshooting
- Analytical skills
- Stakeholder engagement
- Executive briefings
- Mission network support
Clearance
Active TS/SCI Clearance
Timeline
ISR IT Integration Specialist (Contractor)
FGS
06.2025 - Current
Audiovisual Production Specialist (GG-12)
US Government
03.2020 - 06.2025
Secure Video Teleconference (SVTC) Coordinator
FGS
09.2017 - 03.2020
Program Development Lead - Airman Resiliency Team (ART)
USAF
01.2012 - 11.2017
Master of Arts - Human Services
University of Arizona
Bachelor of Arts - Human Services
University of Arizona