JUAN MATTZA
CHANTILLY
Summary
Skilled in patient care and emotional support, demonstrating exceptional compassion and communication. Adaptable, with a knack for ensuring compliance and safety.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager in Charge
Mattza Events Llc
11.2010 - Current
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
Caregiver
1ST Option
08.2024 - 12.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Recorded status and duties completed in logbooks for management.
Food Server Associate
Amazon Fresh
09.2022 - 08.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Assistant Manager
Ross Dress for Less
09.2013 - 11.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Falls Church High School
Falls Church, VA06-1994
Skills
- Customer relations
- Staff development
- Compliance monitoring
- Motivation techniques
- Dependable and responsible
- Patient care
- Daily living assistance
- Emotional support
- First aid and safety
- Patient companionship
- Compassionate communication
- Medical record-keeping
- Flexible schedule and availability
- Medication and appointment reminders
Certification
- Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- First Aid Certification - American Red Cross or St John Ambulance.
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
1ST Option
08.2024 - 12.2024
Food Server Associate
Amazon Fresh
09.2022 - 08.2024
Assistant Manager
Ross Dress for Less
09.2013 - 11.2017
Manager in Charge
Mattza Events Llc
11.2010 - Current
- Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- First Aid Certification - American Red Cross or St John Ambulance.
High School Diploma -
Falls Church High School
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