Juanita Parker
Henrico
Summary
Experienced property management professional with a proven record of advancement from leasing Consultant to Assistant Manager and Property Manager. I am skilled in resident relations, leasing , occupancy growth, rent collections, team leadership,and daily property operations. I'm dedicated to providing exceptional customer service while maintaining community standards and maximizing property. Also a GREAT TEAMPLAYER.
Overview
18
18
years of professional experience
Work History
Property Manager
Amurcon
Richmond
08.2025 - Current
- Trained, motivated, and evaluated all employees to enhance team performance.
- Addressed resident issues promptly and professionally to ensure satisfaction.
- Collected rents and managed delinquent accounts in adherence with policies.
- Collaborated with attorney on legal matters related to property management.
- Maintained accurate records of all financial transactions for the property.
- Executed leasing procedures in accordance with policies and regulations.
- Prepared, processed, and signed all leases and related documents accurately.
- Conducted routine inspections to ensure a clean, safe, and well-maintained community.
- Great Team player
Landmark Property Services
Property Manager
Richmond
07.2008 - 07.2025
- Managed tenant relations to address concerns and ensure satisfaction.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Handled resident complaints and expedited maintenance requests.
- Managed all maintenance requests from tenants in a timely manner.
- Processed evictions in accordance with state laws and procedures.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Collected monthly assessments, rental fees, deposits and payments.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Met with prospective tenants to show property and assess applications or sign leases.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Completed lease applications and verifications, notifying prospects of results.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Trained and supervised staff on property management procedures and policies.
- Exercised direct supervision over property staff.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Processed and verified tenant paperwork to ensure compliance with housing regulations.
- Compiled and conveyed operational and financial data to regional manager.
- Maintained accurate financial records and budgets for property operations.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Recommended clarifications and changes in program policies to director of property management.
Education
High School Diploma -
Garfield High School
Woodbridge, VA06-1984
Skills
- Property Management
- Leasing & Marketing
- Fair Housing Compliance
- Rent Collections
- Resident Relations
- Team Leadership
- OneSite
- Grace Hill
- Microsoft Office
- Conflict Resolution
- Great Customer Service
Timeline
Property Manager
Amurcon
08.2025 - Current
Landmark Property Services
Property Manager
07.2008 - 07.2025
High School Diploma -
Garfield High School